"We were visiting south Italy and our flights had an overnight stay in Rome. I ended up booking a room at Villa Alma for the night as it is close to the airport. The taxi from the airport dropped us at the entrance to the street instead of driving us to the front of the building. The driver was also rude and dismissive. It was late when we arrived. So about 10:30pm. Normally check in to Villa Alma closes at 9pm but the owner (Opi??) was waiting for us outside to guide us to the building. Since the taxi did not take us all the way to the door, we were not clear which building to go to but Opi waiting for us outside really helped. Opi was furious that the taxi driver was rude and also made us walk. When we told him what we paid for the ride, he told us he overcharged us and that was wrong. He said he was planning to go to the airport in the morning so he could drop us off as well. We went for a walk and had dinner. This is a nice neighborhood with a canal running through it. It has bridges over it. The view is nice. Also there are plenty of restaurants and bars open in very easy walking distance. We enjoyed our walk a lot. It seems this neighborhood has some festivals in summer so it might be good to go back. Anyway the room was clean, smelled good, well maintained and overall pleasant. We stayed at the room in the first floor (half a flight of walk up) Opi had a breakfast ready for us when we got up in the morning. He had juice, filled croissants, yogurt, coffee, tea etc. Overall I would say the breakfast was nice. He ended up driving us to the airport (along with somebody who works there) as he promised and refused to take money to make up for the bad treatment we had by the taxi driver the night before. We insisted but he refused it. Such a nice guy who made us feel good and happy to meet him. In general I prefer to not to write negative only reviews. But I made sure to write when somebody goes above and beyond. So in general this stay was definitely a good one."

"The Hotel was immaculate through out. The room was spacious with a small balcony and a view of the lake and Garda town. The room was fresh and contemporary with a large walk in shower. The room was cleaned every day and all the staff were very attentive. There are two pool areas. An infinity pool which is very cold and also another conventional pool that is kept warm. There is also a small spa and bike hire on the lower floor. The town of Garda is 1.5 miles down a steep hill. Although a car or scooter is not necessary it brings its advantages, if you are the exploring kind. We had breakfast every day in the dinning room. Which was the usual continental style. The hotel menu for dinner is, almost fine dinning and quite varied. There are quite a few places to eat in town, if you prefer. All together it was a lovely stay"

"Hotelli on mahtava. Se on mielikuvitustani suurempi."

"Beautiful environment, lovely rooms and very kind and helpful staff. The breakfast was an amazing experience. We would absolutley love to come back again. Extra thanks to Marlene who helped us to book a last minute taxi to the airport when our driver got double booked. /Hanna and Rasmus "

"Excellent service, great restaurant, fantastic view, warm and welcome staff, wonderful place to have a drink on the tErrace in the evening!"

"Hyvä paikka kohtuullisessa hinnassa. Olemme takaisin!"

"The services are the best and the food was exquisit. Splendid view and ambiental music creat an unique experience. If you get in the zone, you should not miss it. The meniu gives you the opportunity to delight your taste buds and you ll be amazed of the deserts taste also."

"The place where the hotel was, was like a heaven. The hotel room were big enough for people of 5. All tho 1 of the beds was broken when we got there, the whole experience was quite nice!"

"Beautiful hotel with lovely caring staff. The family rooms are perfect for a 5p family. Great location, great view. The swimming pool is very nice, the spa is gorgeous. We appreciate the restaurant in the evening with a à la carte menu. We could only but highly recommand this hotel."