Grand Teguise Playa

We spent a week during February half term at this hotel with our two teenagers. The hotel was beautiful inside and out. Sea view rooms were lovely. Our first time to Lanzarote and our first time at an all inclusive hotel. The holiday did not disappoint, we came back fully refreshed and stress free. The location of this hotel is great, perfect for a morning stroll around the prom and very close for a dip in the sea. The service was amazing at this hotel, all the cleaners, catering and bar staff work so hard and are always very friendly. There are not many children staying at this hotel and the clientele were mainly older but that suited us fine and everyone was friendly enough. If you don't mind a quiet holiday and want a total relax, then this is a great place for it. I've marked the hotel down due to the food, it was nice enough but quite limited choice for two of our family who are vegetarian, I would have got very bored of the food after a week, plenty of pasta, potatoes and lots of salad. However, the labelling of food was terrible - labels in all the wrong places, left us trying to work out what something was, and often had to ask someone if it contained meat. I overheard one lady say she had allergies and could they please put the meal/allergy labels in the correct places as she can't eat nuts. It also would have been helpful to have labels by the salad dressings and sauces. All in all, a lovely stay and I would go back. I wouldn't recommend doing a volcano trip with First Minute Tours from this hotel, you are the first to get picked up and the last to get dropped off so spend most of the 6 hours on a coach with about 3 x 20 min stops! You are better off getting a taxi to the volcanos/camel riding yourself.

Just got back from Lanzarote, Let’s start with the noisy people next door in 617 , swearing , banging till 1:30am , shame on you people , in the end we had to move rooms to the fifth floor very quiet down there . Housekeeper were wonderful , waiters and bar staff, reception all very kind . Food is very limited , cheese & crackers , that was my dinner one night . Loverly outside pool , plenty of beds .

Second time visiting this hotel. This time all inclusive and chose the Club Suite option as it was a short break. Everything we wanted was catered for and the staff extremely friendly. We will stay there again. The music in the pool and activity areas, not to our taste, was a bit intrusive, but we were at the opposite end of the hotel which was peaceful and quiet.

The reception, rooms and view were all excellent. We paid extra for a high room. There was always edible food in the dining room. The layout of the bar and evening entertainment area left a bit to be desired. It was difficult to hear the artists as there was a large open space above. The stage was in the middle of the room and had people all around. We went out for entertainment. The special restaurant served a cold soup and a lukewarm warm soup. Second course included raw meat. Things that are not to everyone’s taste. The pudding was a special chocolate dessert and no choice. Believe it or not everyone likes chocolate. There should be better choices. Why do we need to pay for a safe in the room when we are in an all inclusive? Daytime entertainment was decent. A loudspeaker announcing what was happening may have got more involved. The dining room dress code was not enforced and lowered the tone. A hard line restaurant manager required on the door. I have been told, in another hotel, to change into trousers from tailored shorts. I did not like it but the rules were the rules. Pool areas were always clean and tidy. Overall a decent holiday in the sun.

We have just got back from a week's stay at this hotel. The hotel is in a prime position on the beachfront. When you walk into the hotel the reception area and the surrounding area is stunning. We arrived late at 10.30pm due to a delay with our Jet2 flight. I asked at reception if we could get something to eat and was told " no,but you might find a restaurant open outside" Of all the hotels that I have been fortunate to stay at this is the first one that there was nothing to eat when we arrived,not even a cold salad or sandwich that many other hotels offer if you arrive late...not a good start to our holiday. The standard sea view room was nice,clean, and a lovely view over the pool area to the sea. The hotel itself is lovely,pool areas,bar areas all spotlessly clean. However the food and choice of food is so poor for a hotel like this. As I said earlier,I have been fortunate to stay at good hotels,Iberostar,Riu, Barcelo. I travel very often,up to 5 times a year,so I can compare different hotels with first hand experience. I've noticed that some reviews praise the food and choice of food as very good,all I can say is go and stay at an Iberostar,and then compare. Most hotels have " show cooking" but this hotel had one waiter slicing up,on most nights,a joint of meat of some kind and a hot plate cooker with pieces of fish on. The choice of food was limited,there were empty trays on the buffet ovens at 7.30pm,( please see pictures)one poor girl trying to replenish the trays as best she could,the food was lukewarm,the majority of the time, myself and my partner had to reheat the food in the microwave. People hanging around, waiting for food. I enjoy cheese and biscuits after a meal,there was 2 choices of cheese on one night,the next night, there was one. But then again, people waiting around for crackers,no other choice,just crackers. Breakfast was a little better,choice was better,but that varied on different days. We all know about hanging around for your toast in those machines... there was one machine in the whole of the restaurant,which you had to put your bread through at least 3 times. The waiter's worked hard,I could see people complaining about the food to them,but they did their best . Management need to take a good look at themselves at this restaurant because for a hotel of this quality,the food is amazingly poor. There was an al a carte restaurant there,but unless you were on All Inclusive in a Superior room,you had to pay an extra 20 to 35 euro's each for the privilege,even half board customers. I think I can sum up what my experience at this hotel was like by this ........ because we arrived late, reception said we could have lunch on our last day because we had missed dinner..this we did,we had a bottle of water with our limited choice lunch....at the end of the lunch,the waiter came to me with a bill for a bottle of water...." Can you go to reception and pay 1 euro 70 for your water please" That says it all really about this

We have just returned from a week’s break in the sunshine. The hotel was really great Food choice was excellent and was always being refreshed. The restaurant staff were so friendly too. Thanks to Salim who looked after us so well. The entertainment was good too. Plenty of sun beds without the need to reserve one. We paid for a superior room so ended up on floor 5 overlooking the pool and beach. It was well worth it as our balcony was in the sun all day. One slight negative. food was not available all day to order if you skipped breakfast or lunch which meant we could not order a snack before we left for the airport as we had to leave just after the restaurant opened at 1.00 pm which was too rushed. Would definitely go back again though.