SBH Crystal Beach Hotel & Suites - Adults Only

I have stayed at Crystal beach 3 times, for me the hotel is perfect, staff, food, location, i could not ask for more, staying in costa calma is very peacefull, the hotel is tranquil and calm. Start off with a good breakfast, then either visit the fab beaches or stay by the poolside, it's so quiet, adults only, Relax go for a walk, then a drink the bar pre dinner, what more could I wish for.

This is just my opinion but is a truthful account. On first impressions the reception area was dark and a bit dingy, however the man on reception was pleasant and helpful. You have to pay €20 deposit in cash for pool towels which you get back when you check out. There is also a charge for the room safe and you have to pay tourist tax too. We stayed in a standard sea-view room on the 8th floor. It had two double beds with a view of the sea and beach but the view was more directed to looking over the hotel next door. The best rooms are the suites and superior rooms which have a better central aspect over the pool and fabulous sandy beach. The room was clean and was cleaned daily. The maid left little towel animals on the bed each day which was a nice touch. Beds were comfy however the pillows were a little thin. The rooms and the hotel in general could do with updating, There were cracks in the sink in the bathroom and the shower valve was loose and coming out of the wall. There is a fridge to use. If you drink the bottle of water provided or use the tea or coffee in the room the hotel will charge you for it. Dining room is sort of in the basement of the hotel! We were holidaying with another couple and needed a table for four. Our table was place furthest away at the other end of the restaurant by the back door, not a particularly nice aspect. Throughout the week we had to walk past the same empty tables to get to the one allocated to us and even though we had asked on two occasions to move tables we were told it was not possible by the senior lady in the restaurant. So annoying! It seems that the ethos of the hotel is geared towards making their staffing life easier rather than keeping their guests happy. I found that they did not go out of their way to help! We found that the food wasn’t the best quality and possibly directed towards the German pallet. Orange juice at breakfast was dire but the coffee and tea was good. You could always find something to eat but we didn’t particularly look forward to mealtimes, however breakfast was better than dinner for us. I would say the food and hotel is a 3* not a 4* as advertised. There is a definite sewage problem. One of the men’s toilets by the dining room was blocked for the entire 9 days that we were there with an awful smell emanating from it, not the sort of thing you wanted to smell by a dining room as you were going to eat, you could even smell it in the bar upstairs. Nasty! We found the dining area upstairs by the bar is too formal for lunch. The hotel is in need of a snack bar otherwise you have to go out of the hotel to eat and there are not many options in the vicinity as the hotel itself is in a quiet area with just a few shops. The acts that we saw in the evenings at the hotel were quite good although they have to stop at 10.30pm. Ruth from animation was always pleasant, cheerful and quite talented! On the whole our hotel stay was ok but we wouldn’t go back, we have found much better

We booked this hotel as part of a package through Love Holidays. It was very cheap so we weren’t expecting much but we were very pleasantly surprised. The rooms, bathroom and balcony were huge with lovely decor. The food was delicious (we were half board). The pool is lovely and warm and the beach area within the hotel is perfect. The staff were very friendly and helpful. What’s not to love!

Sehr schönes Hotel, direkt am Strand gelegen. wir hatten ein Zimmer mit Meer Blick. Die Aussicht auf den Strand und das Meer ist wirklich schön und sehr entspannend. ebenfalls ist der morgendliche Sonnenaufgang zu bewundern - wirklich sensationelle Bilder. Die Halbpension wird als Buffet angeboten. das Abendessen ist vielschichtig, abwechslungsreich und immer wieder sehr schmackhaft-danke an die Küche. An dem traditionellen Nachspeisen Buffet möchte man aus Kaloriengründen immer wieder vorbeigehen, das gelingt aber nicht. es ist einfach zu lecker. Kleiner Kritikpunkt bei der Ausstattung: das WLAN auf dem Zimmer ist mäßig bis schlecht. nur auf dem Balkon hatte man einigermaßen Empfang. der Balkon selber war zwar sehr geräumig und bot eine herrliche Aussicht. leider gab es aber nur eine Liege und einen kleinen Beistelltisch -keine Stühle. auch auf Nachfrage an der Rezeption gab es keine Abhilfe-schade.

Overall this hotel was reasonable. The room was large and plenty of storage space. The beds weren't the most comfortable and the pillows were so thin I needed to fold 2 in half. The balcony, which was not pool view, was massive and got the sun in the afternoon, also has artificial grass so you can just lay on the ground and soak up the sun. The pool area is really nice and has stunning views over the beach. It's easy enough to get onto the beach and stroll along. The food wasn't great and the first night I found a long hair completely mixed into some stew which was completely off putting. We also ate at the bar and the burger was good but the chips were very undercooked. The location in general is good if you're looking to just relax and soak up the sun. There isn't much in the way of shops close by and you'd need to get the bus into a larger town. I'd say it was reasonable value for money.

Lovely hotel, staff where friendly and helpful. I booked a room with sea view, the view of the beach from the balcony was beautiful. Room was cleaned everyday. I booked half board, I had breakfast and evening meal. Food was really good, lots to choose from. I travel Solo at the evening meal I was put on a table with other solo guest which I was not sure about for the first few nights, as the people on my table were having conversations in German which was uncomfortable for me as I do not speak German. it would have been nice for staff to let you know before hand. I was glad that the others on the table realised and started to speak to me. Pool and bar area was lovely really peaceful and lots of sun lounges. Evening entertainment was good, when I was there one night they had a female group singing Soul and one night a male group singing Motown both were really good. Bar area is quite small so there was a few people talking when the groups where singing which spoil it for others trying to watch the groups. Overall I enjoyed my stay there it was lovely. Big thanks to all the staff especially the cleaners who keep the rooms and hotel spotless, and the Chef and kitchen staff food was excellent. Thank You.