PlayaOlid All Inclusive

We only stayed one night but for that everything was very nice. We had a big apartment with a nice terrace and the breakfast buffet is also good

Wasn't sure what to expect having read some reviews and was pleasantly surprised. Friendly and easily checked in. Clean spacious apartment No real issues with food, though would have liked a few more options with the salad at lunch. Just expect your usual 3* Al food. They do try and loved they did their best for a Sunday roast My 11 year old loved the amination team and activities. Enjoyed the evening entertainment had worse in other hotels in CA. Yes it's rola cola for us undrinkable. Would change the slush cocktails. The bar by the main door will make you a cocktail of your choice but I really didn't know what to ask for. Would we return, yes definitely.

Just got back after a 12 day stay here. Stayed at many 3 star hotels before and we're very easily pleased - not fussy at all. Food was great - couldn't complain at all. Standard 3 star food. Drinks were great (Sangria was amazing). Fizzy drinks are naff but I found the orangeade or lime and lemonade fine. Room was fine - large, clean and comfortable. Had a couple of days where we were missed out by the cleaning time but wasn't an issue, popped to reception for some clean towels etc. Sunbeds - no issue with these at all. Pool areas don't open until 10am which was a new one on me but I loved it and it worked well. It was May half term whilst we were there so very busy but we could easily get sunbeds in the afternoon after being out all morning. We liked it that there was a Lobby Bar as well as the Millennium bar which is where the mini disco and entertainment was. We went into the Millennium bar a couple of times but it was more based towards the kids so we would go to the lobby bar mainly. It was nice sat outside but we struggled abit when nearly everyone outside was smoking. To me, this was a standard 3 star hotel but unfortunately, we had a couple of issues whilst we were there which to me, brought it down to about a 2 star / 2.5 star. We had an incident where the heavy glass shower screen fell on one person in our party whilst showering. We asked at reception for a form to fill in or an accident book and were told we couldn't log it. We then asked if someone could repair it and was told it would be tomorrow now. I tried to emphasise that it wasn't safe but was basically told to 'go away and come back tomorrow'. The same evening, we went back to our room at about 10.30 and our room door was ajar and open - anyone could have walked in. I went to reception and asked if someone had been in our room and explained the door was open. I was told I was lying and nobody had been in our room. I said someone definitely has and I was told absolutely not. About 2 minutes late, another member of staff came to reception and said they'd asked a maid to go and look at the shower to see what had happened but they won't have left the door open. No apology for calling me a liar or anything. I asked if I could log this incident in case anything had been taken and I was told I couldn't. I therefore logged this with Easyjet as was getting nowhere the hotel. I always find that it's how situations are handled and this was handled appallingly - it really tarnished our holiday. The hotel advertise a courtesy room (nobody we spoke to at the hotel were allowed a late check out). On our last day, I used the courtesy room (photos attached) - it was absolutely disgusting. Black mould everwhere - no lock on the door and when you come out of the shower, there are urinals and toilets in front of you so you could walk out of there and see a man stood weeing. Not ideal for neither parties! I did ask at reception if there was another room as there were alot of people le