Gran Tacande Wellness & Relax Costa Adeje

Difficult to some up this hotel it’s has some good points and some bad one, so overall it ok but wouldn’t come back Stayed in the gold section which had a very large room which was quite nice but had some tacky snags like torn sheets ,safe didn’t work. But did include free drinks and snack and a private area which was nice When you first into walk in the hotel it’s dark dingy and lacks any class, which is such a shame as if wouldn’t take much to give a first good impression with some design Staff are lovely and helpful and pools are stunning and large which we did enjoy This is again let down by poor breakfast which is all about quantity and not quality, again the layout of this eating area is all straight line of table, this would take much money or effort to reorganize this areas with different seating, maybe high tables, sofa areas and some plants to break up the design So some good and some bad you can choose

Das Hotel liegt direkt am Meer und an der Strandpromenade. Die Zimmer sind großügig und komfortabel, mit Nespresso Kaffeemaschine und Wasserkocher. Sauberkeit ausgezeichnet. Besonders hervorheben möchte ich das extrem freundliche und zuvorkommende Personal des gesamten Hotels, speziell in der Gastronomie habe ich selten so höfliche Kellner erlebt wie in diesem Restaurant. Das Essen ist vielfältig und jeder kann etwas Leckeres finden. Obwohl es ein sehr großes Hotel ist läuft das Abendessen geordnet und zügig ab. Unser besondere Dank gilt der Managerin Fr. Maria Jose, da unser Zimmer nahe einer Baustelle lag wurden wir sofort mit diversen Goodies entschädigt, so etwas ist nicht immer selbstverständlich. Im Poolbereich gibt es ausreichend Sonnenliegen, obwohl man immer Platz findet, lassen sich manche Gäste natürlich nicht davon abhalten alles morgens schon mit Handtüchern zu reservieren. Anmerkung: Kinder dürfen in diesem Hotel in alle Bereiche. Auch in den Spa- und Wellnessbereich, das ist vielleicht nicht jedermanns Sache.

We have just come back from a week at Gran Tacande. We regularly go to Tenerife for a winter break. I was really looking forward to staying here as I love the area and the location was perfect. However I was disappointed overall with our stay. We upgraded our room to Gold and the room was lovely but noise from the building works meant we couldn’t use the hot tub in the day, we were compensated for this but it did spoil the experience. The selection of food at the hotel in the evening was poor, some of the chefs were really grumpy and unhelpful, however the waiting staff were lovely! Evening entertainment a bit hit and miss. We won’t return to this hotel as we consider it to be overpriced.

We've been to this hotel over a dozen times and have spent thousands of pounds to come here over many years. In the last year or so we have seen a real decline in the quality of the hotel. Firstly THE ROOMS The suites are looking really shabby, the walls are marked and wallpaper lifting from the walls, chipped furniture, dirty door hinges, soap trays hanging off the shower room wall, and dusty lights. Oh, and Jacuzzi on balconies that fill up with rusty water! The POOL There are big craters appearing in the swimming pool (I actually caught my foot on one and it bruised my toes), it's dangerous. Then there's the filthy torn sunbed pads with foam hanging out, these are disgusting and unhygienic. As everyone else mentions, the tiled flooring around the pool area are slippery as hell, we saw two people fall over whilst there, this is also an ongoing issue. Also whilst staying at the hotel we were talking to a gentleman in the swimming pool who said he was actually from another hotel, along with his wife and that their friends (who was staying at Gran Tacanda) had let them in to sunbathe and drink around the pool. That poses a SECURITY risk. For that reason, be careful of your personal belongings being left on the (filthy) sunbeds, there are people who aren't even residents at this hotel using the facilities here. See all of my photos taken in January 2025. We pay €350 a night to stay in that! This is NOT 4 or 5 star hotel anymore. You'd get better kept, cleaner suites, safer pools and nicer sunbeds in a 3 star hotel. STAFF The staff in the main breakfast area are good, always helpful, the food at breakfast is good enough, although I noticed that they have cut back on a few things (bread, cheese and pastry selection) and sometimes we had to nudge the person behind the fruit counter and salad counter to top up the bowls as they were empty every morning. The Staff in the poolside restaurant are abysmal. Service is non-existent, and when it does happen, there are no greetings, no smiles, just miserable staff. The food is mediocre, we had to send two portions of fries back because they were undercooked. If you can't get fries right, then God help them with the rest of the menu! Fries are easy to cook? We have never been in such a slow and rude restaurant like this one before. The staff clearly do not enjoy working here and it shows. We wish we had not eaten there, it was our last night on the holiday and not a good way to end our holiday, it was awful. We have visited many other wonderful restaurants nearby to the hotel during our stay with happy friendly staff and chefs that know how to cook! For us, the staff have always made this hotel, but unfortunately the hotel is now in such a poor state of repair, that we don't want to stay at this hotel anymore and whilst on holiday we went to look at another one further down the road which truly IS a FIVE star hotel, similar price to Gran Tacande (but also includes evening meals). After over

Me and my girlfriends had a wonderful experience here. We highly reccomend this hotel. Breakfast buffe was really nice. Lovely beach just steps away. Sky bar was also amazing. The service was outstanding👌👌👌👌👌 Very much worth the price. 🌴☀️🌊🌅

Great Hotel, very helpful caring staff, superb food offering and quality. Excellent position of Hotel close to beaches, cafes, shopping, bars, and restaurants etc.