Gran Tacande Wellness & Relax Costa Adeje

I have stayed at this hotel on multiple occasions. I didn’t change my holiday date despite the large pool being out of action due to renovations. The stay was not hindered by this. The hotel is very clean and welcoming The food is good and all the staff are friendly, helpful, polite and so many remember you. A few to mention…Jony and Cosmin in the restaurant, Moussa the chef and not forgetting Marisa, who turns down the beds, ( I love our chats ). I look forward to seeing you all every year. You make all the difference to my stay.

We stayed at Gran Tacande Costa Adeje for 10 days in early July and overall had a lovely experience. The hotel is in a fantastic location — close to the beach and restaurants — and the facilities were spotless throughout. The food was good with a wide variety of options, and the staff were mostly friendly, helpful, and welcoming. However, there were a few frustrations that took away from the experience. Most notably, we booked and paid full price only to be informed after booking that the main pool would be closed for maintenance during our entire stay. This wasn’t disclosed at the time of booking, and despite the significant disruption, the hotel did not adjust the price — which felt, with two children, unfair given the reduced offering. Additionally, on one morning I arrived at the San Sebastián Plaza at 10:10am (which officially opens at 10:00am), only for everyone there to be asked to leave by a manager so cleaning could be completed. If an area is advertised as open from 10am, it should be fully ready for use at that time. Another point worth mentioning — we had the Gold package, which includes complimentary soft drinks, coffee, etc., at the San Sebastián Plaza. However, if we wanted to bring the kids to the secondary pool on the ground floor, those benefits didn’t carry over and we had to pay for them. It would make sense for the hotel to offer a Gold package identifier (e.g. wristband or card) that allows access to those same soft drinks etc. in other pool areas — especially for families and people who want to move between different parts of the hotel. In summary, while the hotel has a lot to offer — great location, clean facilities, good food, and generally nice staff — the issue around the pool closure and lack of consistency with package benefits let it down slightly. Would recommend, but with caution: check in advance that key facilities are open. Losing one star due to the issue of charging full price for no use of the main pool.

The staff are fantastic. Want to say a big thank you to Steven, Dani, Lauren and Kate. Their service was impeccable. Hotel was fab. Thank you all xxx

second visit to the Gran Tacande this year. NEGATIVES 1)The second was affected slightly by the main pool renovations which meant that guests were squeezed onto the upper level with a corresponding reduction of sunbeds. Guests arriving after noon were often disappointed. 2) Choose an ocean side view room which was a total waste of time and money as to see the small strip of sea, I had to lean over the balcony. A good proportion of the rooms are north or north west facing and receive very little sun even in mid summer. 3) Although the food was excellent, it lacked variety and rotation. Why have a chinese station every night? Much better to have a themed night. 4) Hotel interior lacks natural light and appeared quite gloomy in places 5) Sunset raw rooftop bar needs something to show it's open as you cannot always see people in it. The entrance didn't look used. We only found it on the last evening of our second visit! 6) Too many children 5-10 running about! being branded as wellness and relax, this hotel should be adults only. POSITIVES 1) Food was of excellent quality and cooked perfectly. Chef's were very skilled 2) All hotel staff were friendly and welcoming. 3) Interior or rooms excellent, bed and pillows perfect for me. TV and shower great. I found it had to get out of the bath and slipped a couple of times as it is very low. I am however 66! 4) Location is perfect for exploring the area 5) Poolside very quiet. 6) Once found, the roof top bar is wonderful. 7) Room cleaning was excellent. CONCLUSIONS 1) I would certainly reccommend this hotel to others as it will tick a lot of boxes. If like me, you enjoy sitting on your balcony enjoying the late afternoon sun, you will be disappointed unless you have one of the expensive rooms. 2) The amount of young children would be a slight concern - you don't expect to see children running around the restaurant in a 5 star hotel. It would certainly in my opinion, benefit in moving to adults only 3) Although as mentioned, the food is excellent, there is not the level of variety and choose I have experienced in other 5 star hotels. 4) Overall I would rate the hotel as sitting just under what I would expect of a 5 star hotel, but still offers good value for money.

Wow wow wow this hotel is stunning and food is fabulous definately recommend to anyone - would 100% come back - the suite rooms where something else

We visited the Gran Tacande for the first time in July 2025 having stayed at various other hotels in Tenerife , Lanzarote and Fuerteventura over the years , and can definately recommend it for a holiday with a bit of style but still being close to the buzz of a resort. The location, in the El Duque area, has a quality atmosphere while still being a short walk to the beaches of Fanabe/Torviscas and their bars and restaurants as well as the local market. The hotel has a quirky feel due to the seperate buildings but this gives it a certain character. When we visited only 2 of the 3 pools were open but there was no problem with space and being heated is a big plus. The breakfast choice of food was good, and the option to eat outside, under cover, gives a relaxed start to the day. The roof-top Azotea bar should be experienced as it gives a special, maybe unique, sunset view of the whole area, and an ideal way to sip a cocktail ot two. All the staff are really helpful, whether on reception, room service, the spa or the bars and all combined to make this a relaxed break that we will be looking to repeat soon.