Appalachian Chalets & RV

The chalet was beautiful, had everything we needed for our 2 night stay. Beautiful photos on the walls. There was even a small christmas 🎄 there, which I loved, since we were the in the middle of Christmas. Would love to visit again. Easy registration, since it was during Christmas and after hours when we arrived.

Getaway Very nice and clean. Really enjoyed the chalet.

Unit itself was roomy, clean and had all the basic cooking/bathroom amenities, but no extras as compared to many other rentals we’ve stayed. Area around the property is a completely commercial/industrial zone right off the highway, but this is not visible from the chalet (there is no view from the chalet other than the lawn and parking lot). Communication with the property was very poor - got a call from a woman at the property on day of check-in indicating they hadn’t received my signature on their ‘Terms & Conditions’ document (never been asked to do this in years of travelling internationally) and she had not even read the 2 emails I sent the previous evening that explained I had no correspondence asking for this signature. Had to deal with this on my cell phone while travelling. On the same phone call, I indicated we preferred to use a different credit card than at time of booking for the deposit and accommodation charges - she took the number over the phone and yet the property charged the original card incorrectly. Same women told us we would be in the ‘blue’ chalet - upon arrival, we tried the lock code and it didn’t work. We tried calling and the office was closed at 4pm on Saturday so we were directed to leave a message. We managed to deduce from the confirmation message that we were in ‘Chalet 3’ (blue was the second one), tried the code on the 3rd unit from the end and it worked. Our confirmation had the wrong wifi password but once again, we solved ourself.