ssegal5
28. joulukuuta 2024
If you want to stay at the ultimate luxury hotel in Copenhagen, expecially over the Christmas holidays, the renowned D'Angleterre is the best! Elegant, exceptional service (front desk, concierge and room cleaning staff) and beautiful decor. And don't miss the breakfast buffet as it's fantastic. The only reason I didn't give D'Angleterre 5 stars is because of their oversight with products and a cheapness with "gifts". We stayed in a suite ($1500-$2000 a night) over Christmas and were given 1 cupcake size cake for the room. When I asked if we could have 2 given there were 2 of us - the maid said no - 1 per room! Compare this attitude to staying @marbellaclubh / Marbella Club in Marbella, Spain where you are given a generous assortment of treats over the holidays. We were also charged $80 for products, which was removed after we questioned this charge. We had asked for additional soap while staying there as 1 tiny soap was not sufficient for 2 people - and believe this was the reason for this charge given we did not remove any bottles of products. D'Angleterre's hotel policies need to be reviewed and improved in terms of the small touches that make the difference with the overall hotel experience. At these prices and caliber of hotel, no guest should ever be concerned about asking for more soaps/products or an extra Christmas cupcake!
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