NH Copenhagen Grand Joanne arvostelua

Majoituspaikan vastaus: Dear Guest,Thank you very much for your kind feedback.I am delighted to hear that you enjoyed our breakfast offering and appreciated the flexibility of choosing between buffet and à la carte options. It is also wonderful to know that you felt well cared for by our team and enjoyed your room.We truly appreciate your comments and hope to have the pleasure of welcoming you back again soon.Warm regards,Enora NH Grand Joanne

Majoituspaikan vastaus: Dear Guest,Thank you for your kind words. I am very pleased to hear that you enjoyed the stylish interior and found the air conditioning helpful during your stay. It is also great to know that the bicycle rental was convenient for you, even if the price felt a bit high. We truly appreciate your feedback and hope to welcome you again soon.Warm regards,EnoraNH Grand Joanne

Majoituspaikan vastaus: Dear dypdudu,Thank you so much for your wonderful feedback, it truly means a lot to us.I am delighted to hear that you enjoyed the convenience of our location, especially the direct access to the train station platform. It is fantastic that your room offered such a unique view, with both the station and the sea, a combination we are proud to offer.Your kind words about our breakfast and the friendliness of our team are deeply appreciated. Creating memorable experiences for our guests is what we strive for every day, and I am so pleased to know we succeeded during your stay.We would be absolutely thrilled to welcome you back again soon.Warm regards,Enora NH Grand Joanne

Majoituspaikan vastaus: Dear Guest, Thank you very much for your feedback. We are glad to hear that you found everything comfortable and appreciated the convenience of our location near the train station. We understand that the room size may not have met your expectations, and we appreciate you bringing this to our attention. Your comments help us identify areas for improvement, and we hope to welcome you again for an even better experience.Best regards,EnoraNH Grand Joanne

Majoituspaikan vastaus: Dear Guest User,Thank you for your feedback and for highlighting our great location. We are glad you enjoyed that aspect of your stay.We are sorry to hear that the tea bags in your room were not replenished. This should have been taken care of during daily housekeeping, and we appreciate you bringing it to our attention. We will share this with our team to ensure it is addressed moving forward.We hope to have the opportunity to welcome you back again soon.Best regards,EnoraNH Grand Joanne

Majoituspaikan vastaus: Dear Peter, Thank you very much for your thoughtful feedback. We are delighted to hear that you enjoyed our convenient location, friendly service, and the atmosphere of our bar and restaurant. It is also great to know you had a chance to relax on our rooftop terrace, a favorite spot for many of our guests.We appreciate you pointing out the areas where we can improve. Your comments regarding the lack of USB and Type-C outlets, hot water in the bathroom sink, and the room’s electrical fittings are very helpful. We understand how important these details are for a comfortable and seamless stay, and we will share your feedback with our team to explore possible adjustments.Thank you again for your insights and for staying with us. We hope to welcome you back soon and provide an even better experience.Kind regards,EnoraNH Grand Joanne

Majoituspaikan vastaus: Dear Guest User, Thank you so much for your lovely feedback! We are delighted to hear that you enjoyed your stay with us and that the Saturday night fireworks from Tivoli added a special touch to your visit, it truly is a magical sight.We are glad you found the hotel cozy and appreciated the convenient location near the supermarket and the delicious pizza shop next door. Your suggestions regarding in-room telephones and refrigerators are very helpful, and we will certainly take them into consideration as we continue to improve our guest experience.It would be a pleasure to welcome you back again soon for another enjoyable stay in Copenhagen.Kind regards,EnoraNH Grand Joanne

Majoituspaikan vastaus: Dear xxxxxCarrie,Thank you for sharing your thoughts with us. We are sorry to hear that the room size and additional charges did not meet your expectations. Our standard rooms are designed to offer comfort and functionality within a compact layout, especially given our central location in a historical building.For future stays, we would be happy to assist you in selecting a room category that offers more space and includes additional amenities. Our higher categories provide a more generous layout and added comforts that may better suit your preferences.We appreciate your feedback and hope to have the opportunity to welcome you back under better circumstances.Best regards,EnoraNH Grand Joanne

Majoituspaikan vastaus: Dear Frankedong, Thank you for your feedback. We are glad you enjoyed the decoration and style of the hotel. We understand that room size can be a personal preference, for future stays, we would be happy to help you choose a room category that offers more space and comfort.We hope to welcome you back again soon!Best regards,EnoraNH Grand Joanne