Errigal Country House Hotel

A terrible experience altogether. Last minute decision to go away for the night so decided to try here. Checked in and went to out room. I booked a deluxe room and it was nice. We decided then to go to the bar and have some lunch . 3 menus later we finally got to order food as the server did not know what menu was on offer. Lunch had which was reasonable at best . When it got to having dinner is where the fun starts. Order taken, 45 min later still no starters, when I asked about it I was told our order had been lost . Another 30 mins later we get our 2 starters which were prawns and olives . While waiting for our main 2 lads start fighting beside us and nothing done about it , Manager states its ok they have a few on them, Just happens these lads are staying there since May so as long term guests it felt like we were nobody's. 40 min after our starters we had still not received our mains , when asked we were told they had lost our order again .Order taken again , another 30 min and the 2 mains arrive and 1 of them is wrong , My wife decided to walk away in frustration but by the time she had returned the 2nd order had arrived ( frsh order cooked in 3 minutes).I didn't eat much of the main as ai was over hungry and frustrated at this time. Can anything else go missing I wonder , I went to the bar ordered 2 drinks and was told they be dropped down. 20 minutes later the girls who took the order was walking around the floor , when I asked her about the drinks she had said "She forgot". We decided to call in a night at approx 10.30 , as we walked up the stairs to our room the smell of sewerage was unbelievable. We got to our room and our key card had been deactivate, Back to reception . The room was nice and bed very comfortable, The shower was very poor and the light is the bathroom flashed non stop.

Very enjoyable stay, food was excellent and staff very helpful. Room was exactly what I wanted. Would definitely recommend for others. Have stayed here previously with family and had a similar positive experience. Short walk to the town from the hotel also

The disabled room was not accessible as the lift was out of order. The room itself was very much 80s decor . Shower was best I’ve had but could do with a seat for disabled Bed was comfy . Room was warm ccccccccccccccccccccccccccccccccccccccccc

A group of 8 ladies went to Errigal for an overnight stay to celebrate a milestone birthday The hotel is beautiful & we had 2 rooms, 5 in 1 & 3 in the other, the rooms were spacious, clear & very comfortable We had booked into the riverside spa & they organised with the hotel to have our robes/slippers in the room so we could change there. The spa was amazing We had dinner on the bar & it was delicious, breakfast the next morning was also very tasty We had a fabulous time away & the staff in both the hotel & spa were amazing & we hope to go back again

I hate having to do this, but this is the 7th time I have tried to eat here for food. Only twice was the food even edible. This absolute disaster is what I was served tonight. A completely burnt chicken burger with dry red cabbage on it tasted like eating charcoal,my partner was served the same but was so hungry he just tried to smother it in ketchup,he hates ketchup,You need to do something about ur kitchen staff. Your staff at front of house are just wonderful, the waitress couldn't have been more sorry, but seriously a 4 star hotel cannot keep serving customers like this. 5 times out of 7 this has happened to me at your hotel. Your bar smelt really bad too like u'v been washing your floors with a dirty mop then leaving it to dry. IV tried so much to keep coming back as I'm a local, but I can't eat here. Please, please fix the food!

We spent New Years Eve and New Years Day in the Honeymoon Suite, and overall, we had a lovely relaxing time. The room was absolutely lovely, very spacious and very cosy, and the jacuzzi bath, coffee/tea station, and complimentary mini bar were really nice touches. A few small changes here & and there, though with regards to attention to detail, would really push this hotel experience from a 4 star to a 5 star. Little things like only having 1 robe and slippers in the room when we were 2 people staying. Also, only supplying soap and not hand wash (which is fine) but not supplying a soap dish. We had to use the paper coasters on the sink, and they just got very wet and messy. We ate in the bar on both nights and whilst the food (and the staff) were lovely, we booked a package with dinner and were told dinner was in the restaurant on whichever night we wanted, so we picked New Years day, only for us to be told when we went down that thw restaurant closes mid week so we were back in the bar. What was frustrating about that was earlier on in the day, we wanted some lunch for room service and asked for some toasties to be sent, but we were then told that they couldn't make us any toasties as they were serving Sunday lunch only...I understand it was NY Day...but it was also a Wednesday (the reason the restaurant was closed) so we had to order food that wasn't exactly what we wanted. Again, I appreciate that being NY day, the staff were probably limited, but being told that it's not possible to make a simple ham & cheese toastie was a bit disappointing. But as I said, all the food we did have was lovely. The Tom Jones tribute act on NYE was very enjoyable too. The breakfast was also very nice with lots of choice. My biggest disappointment however was upon check in and check out. When we checked in, the lady who looked after us was lovely, but she never went through our itinerary or confirmed our dining bookings with us. This is standard in most hotels and I think this would have alleviated the surprise of noting being able to eat in the restaurant on night two and also understand the food offerings available for NY Day. Then, after a lovely 2 days (and having spent quite a bit of money on the room/food/drink during that time), we went to the front desk to check outand I believe Christine was who looked after us. She asked us for our room number and said we had a room service balance to pay(no argument there, we knew we did) but she put the card machine in front of us without presenting us with a bill to check. I was about to ask for it when my partner (not thinking) just tapped his card. But we shouldn't have had to ask for it, it should be standard that a bill is presented. She then asked did we want a receipt and when we said no, she just said OK bye. There was no "thanks for staying" or "how was your stay" or "did you have a nice time" and I really feel that something like that should be standard when guests are leaving a hotel...instead it felt a bi