Country Inn & Suites by Radisson, Coon Rapids, MN

10!!! The staff here was so nice and professional. The first few days I had someone above me that walk like a Clydesdale. The manager Linda her assistant Tami and their staff we're so good at being patient with me and move me to a room that was absolutely spectacular. The rooms are very clean. The breakfast area is spotless. The food was good. I'll probably be staying here for a couple more weeks and I'm sure my stay will be more than satisfactory. Thanks. Shannon

Excellent Service And Friendly Staff. Phenomenal General Manager Who You Can Tell Genuinely Cares About Every Guest And Their Stay.

The staff is super helpful The breakfast area is spacious. The rooms are clean. And the location is easy to get too and close to what my needs are:)

We first walked in to smell a mix of mold, mildew, and cigarette. In addition, when walking around on the floor with shoes on, you could just hear the sound of shoes peeling off of sticky stuff. When I went into the bathroom, I could tell I was not taking my shoes off; hair and dirt all over the floor, mold on the shower curtain, bugs in the sink. Finally, it was time to lay down to go to bed. Sheets had dirt and stains all over them. Not only that, but the bed sounds like it has never been replaced and/or is over 20 years old. Any movement meant a shrill squealing noise. The matress was sunk in at the middle and super hard, as well as the three pillows. That was all for cleanliness. Our window would not close all the way, meaning someone could just break in and take our stuff (first floor). We also found that the outlets by the nightside table were not working. The lighting, poorly lit. Two desk lamps to light the room. At least the air conditioning worked, pretty much. The controls are on the wall, not the actual box. By the second day, I kept hearing dripping noises coming from it. I looked beneath it, aside from dust, dead bugs, and dirt, there was a puddle forming. One of the linoleum tiles was lifting, and there was either mold or mildew under there. Speaking of linoleum, our room had linoleum flooring throughout. I went up to a friend's room, and they had carpeting. Our TV had to be connected to our phones to work, which was difficult due to the inability to connect to the wifi/slow wifi. One of my favorite parts of hotels are the pools and hot tubs. The pool is much smaller than the images when searched show, and the hot tub is closed (also could probably only fit 3 or 4 people). Service wise: Cleaners came in on the third out of 5 nights. Only made one of the beds. There was still dirt and turf pellets (soccer tournament) on the ground, dirty towels, and my bed wasn't made. We had to ask them why and they said that there was stuff ony bed (a book and a few trading pins, both easily moveable). They didn't give an excuse for the towels or floors. We got a batch of storms that came through, so I asked if there was a storm shelter (most midwest hotels have them) and was given a response by someone (I would assume is a worker) "haha, the bathtub is the shelter." We didn't have a bath tub. Front desk: When we went to check out, we were waiting for a solid 15 minutes before anybody came out (no bell to ring or anything). Bright side, breakfast was pretty good with a variety of options (not to mention whipped cream and raspberry syrup). Overall, not very good for the $200+ usd cost per night. Oh, and if you're tall, good luck with the shower.

We were assigned a room with a broken bed it smelt like smoke. It was absolutely disgraceful for the price we stayed at the Springhill and it was the same price in the room was 10 times bigger clean neat and the staff was excellent.

Cuando llegamos a registrarnos no estaba el recepcionista y tuvimos que esperar a el, tratamos de llamar antes de nuestra llegada para avisar que llegaríamos tarde y nadie atendió la llamada. La habitaciones que nos dieron estaba junto al elevador y toda la noche hizo ruido . Desayuno decente. Además había otros huéspedes muy gritones que no dejaban dormir.