Desert Cave Hotel

酒店有不同的房間類型，洞穴房很值得住一下，如果帶孩子建議定地面上的正常房間，洞穴房很有特色，但有點壓抑，幽閉恐懼症者慎入哦！

Started with rude reception staff (I say "hi, is this reception?" She says "it was last time I looked"). On entering our room it wasn't cleaned (this was at 3.30 and bookin is 2.00). Go back to rude receptionist and told no other room available we just have to wait (she says 15 min but it was 30). Having driven 700km it's too much! Could have offered a drink at the bar...or even an apology!

For a 4 star motel its terrible, wouldn't give it 2 stars! Dirty rooms, full of dust you could write your name in, shower full of mould, lights not working, carpets need replacing, smelly bins outside our rooms, tin cans full of cigarette butts outside our doors, pool green. Don't bother there are better places to stay in Coober Pedy than this place, a total disappointment, go elsewhere. Have to say the staff under the conditions they work where great!

Let down after staying at the Lookout. Rooms really need cooling, not just a fan, just because they say underground it's not really, door opens to car park, we stayed in a "underground room". Pool, well I'd not dip my feet in it, there was broken glass near tables, tiles missing, dodgy looking plate things over areas for run off, area really needs a good clean. Lots of money spent on "underground bar", stains on room carpet, bathroom was big and okay.

Receptionist couldn't work out my booking , I had to show my confirmation email to prove I'd paid for breakfast He then charged me twice to different prices. The underground room. Well, 1 small towel each absolutely ridiculous, 2 small cups , not even saucers, 2 small glasses. That's it Restaurant staff were lovely

3.5 Stars here. Rooms clean and adequate. Great location in Coober Pedy. Check in was easy and staff friendly. I do think that the rooms need a few more amenities like a toaster and crockery. Otherwise it was pretty good. Would stay here again

Great location, interesting concept, Comfortable beds. That’s the end of the good stuff. Unfortunately it was quite dirty in both the bedroom and bathroom. It really felt disgusting with hair and grime everywhere. Also it was pretty poorly maintained with the wash basin strainer missing and the plug disappearing down the drain pipe. Plus no body wash in the shower packs.

Stayed for 3 nights, the carpet was dirty and unvaccumed. I went to make a coffee on the first night to find an open half used milk and only a couple of sachets of sugar. In the 3 nights we stayed our room was never made up and condiments not replenished. Our shower took approx 5 min for any hot water to come through and the pressure so low you had to spend twice as long as normal to wash yourself. The toilet stunk and was very dated in general.

We stayed at Desert Cave Hotel for 1 night on the way to Alice Springs, on our way home we booked on line with a non refundable room with Wotif as we travelling that day back to Coober Pedy and on our arrival at Hotel , the receptionist said we had booked the wrong date in 2 weeks time, he would not help us to try & sort it out , we asked if we could swap nights & pay difference on room rates, he would not help or even try . He was rude to myself & the lady from Wotif who to try & sort it out for us.. Hotel said it's up to Wotif to give us a refund & Wotif say it's up to Hotel , Wotif were happy to give us a full refund & Desert Cave Hotel would not, they are liars.. they have double dipped by keeping our money & still being able to rebook that room. Be careful when booking rooms online even though Australian Consumer Law is we are entitled to a refund and they can keep 10% booking fee.. Absolute thieves. Will never stay here again.