Glen Avon Lodge Boutique Hotel

Absolutely delightful - real gem and oasis of peace in busy Constantia The staff was very welcoming, thank you Ashley for greeting us We had a lovely room overlooking the garden and pool, air conditioning working like a charm, super fast internet as well Breakfast was really good too and the overall stay felt like being at home ! Tobias was very helpful ! We will return again on our next stay in Capetown Thank you Liza for the nice departure chat and see you soon again!

I stayed recently for 4 nights while visiting Cape Town on business. The location is very conveniently situated in the Constantia valley, surrounded by plenty of Vineyards yet close access to the city and the coast on all sides. The shopping centres nearby cater for all needs, and there are plenty of local restaurants to enjoy. The room was very comfortable with luxury linens, and all the usual 5* amenities expected in a boutique hotel. Also a large screen streaming app tv. The full English breakfast was delicious accompanied by fresh fruit, cereals, yogurt, toast, fresh juices and filter coffee. I didn't get chance to swim or sunbathe but there is a lovely private garden and heated pool for guest use. I hired a car on their recommendation with their local Hertz contact which worked really well. I also took walks around Strawberry Lane each day and felt very safe. A special thanks to all the staff, they are all very friendly and welcoming and ensured my stay was very pleasant indeed. I'll be back next visit. Thankyou

Our stay at Glen Avon Lodge Boutique Hotel left us with mixed feelings. A major highlight was the exceptionally kind and helpful staff, with whom we enjoyed pleasant morning conversations during breakfast. Their warmth truly added a positive touch to our experience. Unfortunately, the hotel itself feels like it has seen better days. Loose tiles in various parts of the property, including by the pool, and visible wear and tear in the rooms detracted from the overall impression. Additionally, the pool was not always properly maintained, which further diminished our enjoyment of the facilities. Breakfast, while featuring fresh products such as fruits, cheeses, and cold cuts, was monotonous and lacked healthier options – all cereals and yogurts were sweetened. A nice touch was the inclusion of mulberries picked from a tree in the hotel garden, adding a bit of local charm to the experience. One particularly frustrating and baffling detail was that bottled water in the rooms was not included in the price and had to be purchased separately. This felt completely out of place for a hotel of this supposed caliber. Many other guests raised the same concern in their reviews, to which the owner responded by pointing out that tap water is safe to drink and bottled water is an additional charge (sic!). While this might be a unique practice in South Africa, the tap water was unpleasant in taste, leaving us no choice but to purchase bottled water. At €300 per night, this felt like an unnecessary and ungracious expense. The quality of the coffee capsules provided in the rooms was also extremely disappointing. The coffee was virtually undrinkable, and the capsules seemed to be among the cheapest available from local supermarkets. For a hotel of this supposed quality, this lack of attention to detail was simply unacceptable. In a place like Constantia, renowned for its wine production, it would have been a thoughtful gesture to offer guests a complimentary welcome bottle of wine. A reasonably good local wine, which is inexpensive in this region, would have added a wonderful touch to the stay. Given the high room rates, such gestures seem almost obligatory, and their absence left us with the impression of unnecessary stinginess. A nice surprise, however, was the daily note delivered by the staff with the weather forecast for the day. Alongside the note, two small chocolates were included. Unfortunately, the chocolates were of very low quality, tasting more like a chocolate substitute, which detracted from what could have been a delightful detail. A shame, as the idea itself was excellent. The biggest disappointment, however, was the lack of the 5-star standard we had anticipated. The price suggested a luxury experience, but the overall quality was closer to that of a 3-star hotel. We were also surprised and ultimately misled by the large number of overwhelmingly positive reviews for this hotel. Based on our experience, the reality did not align with the glowin