The Ivy Hotel

My experience was better than expected. The hotel is very clean and the staff is very friendly. I couldn’t expect anything better. i will be back very soon again. The ivy hotel is a 5 star for us.

Lo único bueno de la locación es que esta muy cerca de las playas, restaurants y playas, adicional no tiene donde parquear los carros y tienen el lugar esta sucio y en especial los baños con moho en la ducha, adicional a eso la atención pésima. Para nada amigable.

Pros: not corporate...great location one block from beach...large, quiet room. Check in was easy, fast and allowed us to do so several hours early. Cons: Almost no housekeeping for us! We stayed 8 nights and although our clean the room sign was visible outside our room every day, our room was only cleaned 1 time! Dirty towels got stacked up on floor (see photo) and I had to ask for clean towels every day (and toilet paper eventually too). Trash backed up. I asked for a broom to at least sweep the sand in the room myself...was not provided with one (in fact each time I went to the desk to ask they took my room number for some reason...but nothing ever happened). Spoke to 2 different people at the front desk about getting the room cleaned on 2 separate occasions with nothing happening. We saw a cleaning person cleaning the room across from us and assumed we would be next...so we grabbed our things and left quickly...unfortunately no one cleaned the room. Kind of unacceptable and eventually unsanitary...as one of the front counter people said to me it should have been cleaned everyday. Hotel location etc excellent...hotel service poor.