Hampton Inn Concord/Kannapolis

Very close to the exit

This Hotel is owned by a private company "MCR" which in my estimation is only interested in making a profit off of the naive public. The Hilton web site advertises "Free Parking" but you WILL BE assessed a $5.12 "Parking Recovery Fee" per night. The hotel is awful! Scalding Hot water, the rooms have been renovated but it just hides the poor overall condition of the facilities. Breakfast is just OK. The rooms are adequate at best but the mattress and bed are VERY old. Must better places to stay in this area.

The staff was super over the top friendly! The hotel itself felt outdated and older, but it worked for what I needed. Zero Ubers in the area and food choices were very limited.

When you walk into the bathroom and see a giant hairball in the shower - it’s a turnoff. Also the towel rack was coming out of the wall as well as the shower curtain holder. Bed was comfortable, sheets appeared clean - only super positive was constant coffee available in the lobby and great location off the highway.

Pleasant stay! Hotel was nice, check in was pleasant, coffee all day and the room was clean and comfortable. Breakfast was good but the area needed a better wipe-down. Plenty around for restaurant options.

The clerk was lazy, didn’t want to assist with anything. We drove five hours to check into a room unpack and go get our shower. The toilet is filled with feces! They had one option and it was not big enough for our party. We had to locate another hotel entirely and pay out of pocket with no apologies. Coinciding with an almost adamant refusal to assist in getting my funds back, for the room. He ended up helping. We got lucky and found a room at the last minute but we didn’t get rewards from it as we always stay Marriott or Hilton. Never in my life have I seen a toilet that “passed inspection” yet have explosive Diahrrea “caked” to the inside. My daughter almost sat on that disgusting thing!! Would never recommend to anyone to stay there. EVER!