The Convo Lake Como

The lady that checked us in & showed to our room was very nice. Other than that, huge Disappointment! The place was 1 Star! I rented a 2 BED room, but the 2nd bed was NOT A BED. It was a very hard sofa with 3 inch foam on top of hard wood. The other bed was extremely hard also, no cushion whatsoever. It was very tough to sleep on such hard surfaces, even after O put a thin pillow under my back! I woke up all night long and my back in a LOT of pain. The bathroom smelled like mold AND sewer gases coming up from the shower drain since the shower did not drain properly. There was standing water in the shower as we quickly showered, so that the shower did not spill out onto the floor. There was also NO REAL AIR CONDITIONER! She told us the Air conditioner had “just stopped working last night” which was a total lie. They had brought in temporary A/C, stand alone units into the room, which had a big hose leading out the window to suck in fresh air, which meant the window was OPEN 24/7, all throughout the night. We heard the thunder, rain, police sirens, cars and all the noises from outside. She also had a Floor standing Fan in the room. My sister was still hot all night long despite the “temporary A/C unit inside the room, since the window had to be open all night to run the A/C. The renovations inside the hotel were very shoddy Inexperienced DIY. I would have never rented this hotel if I knew it didn’t have a working A/C or a shower plumbing that was all backed up! The shower was pretty gross! I looked in the other rooms this morning & they all had “temporary A/C units” inside the rooms. The A/C has not been working for a LONG time, and doubtful if it ever had A/C, since there were NO Vents and NO Thermostats! We paid for breakfast with the room & were also told we had to walk 3 minutes away to go get our breakfast at a different location!

Due to air conditioner not working, we were moved to a different hotel under the same ownership. This hotel was not nearly as nice as the Convo. AC did not work that well and it was very hot while we were there. We never actually got to see a room at the Convo. We only saw the lobby

This was a lovely hotel near to Como Lago station and really near the funicular and the ferries. Isabella was amazing, so lovely and helpful. Convenient location for this beautiful city.

The Convo Lake Como enjoys a prime spot just minutes from the Como Lago Train Station and the lakefront, making it easy to explore attractions like the Funicolare and Como Cathedral. Rooms offering modern comforts (free Wi-Fi, flat-screen TVs) and a private ensuite, the hotel feels intimate yet well-appointed. The friendly staff—consistently praised for their warmth and helpfulness—ensure every stay is personalized, from restaurant recommendations to local insights. All this comes at a surprisingly affordable three-star price, making The Convo Lake Como an outstanding value in the heart of Como.

Fantastic service! Fantastic service! The hotel itself is a bit old, and the standard isn't the best, but the fantastic service and location more than makes up for it.

Isabella is an amazing person and a great host. We stayed at the Convo Lake Como and from day one, she helped us to make our stay smooth (car parking advices, restaurant recommandations…) The hotel was great, very well localed in the city center. We recommand ! Mary and Maxime