Vieraskäyttäjä
24. maaliskuuta 2025
I've been in 16 different holidays with TUI ALL INCLUSIVE resorts, but this time I got stung real bad with this LIE. I asked for a Platinum, superior, luxurious, adults (I don't mind the kids, we got kids also) full all inclusive 5 star hotel. We got offered this hotel compared as "similar to Lopesan Boabab (15minutes walk to it) and we chose to trust TUI with this choice. What a bad choice! A silent-mute hotel, with only a total of 1 hour of entertainment per day for the kids. Everywhere is quiet, no music. I even had a french woman shouting on the balcony for me to turn off the TV in my room, as her kids are asleep and it bothers them. UNTOLD by TUI, I discovered that in this resort Smoking is not allowed anywhere but the parking lot in front of the hotel, or the very far back of the resort standing up, no tables no seating, no respect for the smokers. Behind the toilets of the pool area. I even angered some non-english speaking staff from the hotel for traveling towards these smoking places with the cigarrette lit, in my hand (sorry dude, it was my first day.. I didn't see the signs and I'm certainly not used to that, open space, sky above my head, im walking the resort premises and I got a cigarette in my hand.. big deal) Check my pictures for more! When I arrived, the first morning I took my beach towels that the hotel provides to my sunbeds, and gone back in the lobby for TUI MEETING (it happens at 9-10am for the new TUI clients coming to the hotel) upon returning, my towels got taken away by a staff member who didn't even speak english, supposedly I'm not allowed to "reserve" sun beds, and go wonder about before 11AM, an english hotel client explained to me as he overheard my "conversation" who was sat next to our sunbeds. So I said sorry, I didn't know... can I have my towels back?, he also explained that the staff took them and they charge 5 EUROS per lost towels. So there goes my first impression of the place.. after this, I got forced to choose the adults only pool, where you could "reserve" the sunbeds, at the price of 25EUROS per day, there goes 150euros from our spendings for 6 days of sunbeds at the ADULTS ONLY pool. The food and drinks at this resort, during our 7 nights stay was COLD, UNDERCOOKED, little to non choice, bad variaty, check my photos for more. The drinks are 1 kind of beer options, as all inclusive, they don't serve any cocktails at any of the bars in the resort, your left with only "rum and coke please" or "gin lemonade please"... you get the picture. They do not offer any variaty at breakfast, every bloody day was the same food, they do not offer real squeeze orange juice unless you pay a hefty price of 6euros for a glass, yet they offer 3 kinds of juice but they are the concentrate 1 euro kind of drinks like the ones from supermarket. The evening dinner is grilled fish fillet and/or grilled chicken or pork or ham, depending on the night. They undercook and rush it to your plate, to get the next customer ser
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