Columbus Marriott

It has been a long time since I have stayed at a hotel that had this many ROACHES! Much less a supposedly nice Marriott. In a span of 8 hours, just before I went to bed and then when I woke up, I killed 3 very large Roaches in my room. If I killed 3 in my room in that short time frame, then this hotel has a massive Roach Infestation problem.

Here for orientation at CSU! Great start to our stay being greeted by Paris and Otis! Gave us tips for dinner, a quick checkin and a great smile from Paris!! Always appreciate exceptional and friendly service. Kindness and a smile go a long way:)

I was blown away by the professionalism and hospitality of Melissa, Teyana, and Makayla at checkin. I checked out of a Marriott property in Atlanta and traveled to Columbus with my husband for a family event. Immediately this experience was a stark contrast from the Atlanta property. Checkin was seamless, lots of great information was given, and most of all we felt valued as customers. Our room was very clean. The floors were actually drying from being mopped and there was a faint, temporary bleach smell which I appreciated. I was greeted by the housekeeping staff because they literally just finished cleaning the room and they too were very professional and pleasant. The offerings in the M Club Lounge rivaled major cities. The location is walking distance to the Riverwalk and restaurants. I would come back to Columbus just to stay at this property.

The entire staff was very friendly and accommodating, especially the ladies at the front desk, Tate, Melisa, and Teyana. The overnight front desk gentleman (unfortunately I didn’t get his name) went beyond to help me navigate my floor. I had an enjoyable stay and would stay again.

The air conditioner in our room (101) could only cool down to 75 degrees after running all night long. The air conditioning system in the restaurant was also not cooling much and the bottom of the pool had multiple large spots without paint. Additonally, eventhough we had reserved a room with two beds several months before, they over sold and could only offer us a King Size bed with with a rollaway bed for four adults. Finally the manager bumped another customer from their two bed reservation and gave it to us.

Great hotel on historic property. Great walkabiliity and fantastic staff. Would highly recommend.