Crazy Creek Resort

Was Awsome will be back

My family just returned from Crazy Creek. This place is so great. We are not campers so this glamping option in the cabins was perfect for us. Cabins are cute and well equipped and there is a fire pit and chairs beside each one. The hot pools are dreamy. I could sit in them all day. Just overall great resort surrounded but BC’s beauty. We ran into a pretty major issue shortly after arrival however. We noticed water pressure poor in the cabin on check in. We had a drink and got ready to head to the pools and water was completely not working by then. Mentioned it at the office as we were ready to hop in the pools and they advised us a fuse blew in one of the transformers causing issues with their pumps. I thought we’d kill time in the pools since they said someone was on the way from to look at it but pools had been closed up also since they couldn’t maintain heat. I was a bit put out that the only options were a) leave and find alternative lodging for the night and not have to pay or b) stay with no running water and no pool access but still have to pay. At a price tag of over $300 per night I don’t feel this was super reasonable. I think in these circumstances they need a better contingency plan like a discounted rate to stay without the services. It was a pain to have to pack up our entire cabin, food and all that we had just unpacked and head into Revelstoke to find a hotel for the night. They ended up getting everything fixed a couple of hours later however hot pools remained closed for the evening so we were happy with our decision to go into town. After all we were there for the pools. I will say the staff was all great and doing the best they could in this situation and it was tricky for them not knowing when the issue would be resolved. Upon final checkout the lady working gave a small act of kindness that went a long way with me. After we returned to our cabin the next day we had a great stay. I think the only improvement the resort could have is some on site dining as who feels like cooking on vacation LoL.

a hidden gem so close to home! We ALWAYS have a great time - Crazy Creek never disappoints. The staff are very kind and helpful, pools and rooms really clean. Its a very efficiently run business. i have been making the trip for many years, and have always enjoyed it - great for all ages!