115, Sir Chittampalam A Gardiner Mawatha, Colombo 02, Colombo, Western Province, 00200, Sri LankaNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
4.4/5
Erittäin hyvä
132 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.5
Mukavuudet4.2
Palvelu4.4
Puhtaus4.5
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Kaikki arvostelut(132)
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Kielteisiä arvosteluja(5)
Mametchi12
Superior king -huone
Majoittunut 2. 2025
Yksin matkustavat
13 arvostelu
4.5/5
Mahtava
Lähetetty 2.3.2025
畢竟酒店已經數十年歷史,所以設施比較舊
以這個價錢來說,我更推薦大家去granbell hotel
我住的房間整晚都出現滴答滴答的聲音,所以我整晚不能入睡,WiFi 比較慢
酒店的自助餐有點貴,海鮮自助大概7500盧比,而且食物質素一般,通風系統比較差,所以衣服都是油煙味
Käännä
Vieraskäyttäjä
Superior kahden hengen huone
Majoittunut 12. 2024
Matkusta ystävien kanssa
1 arvostelu
3.5/5
Lähetetty 1.3.2025
My friend and I travelled to Colombo in January from the UK. The hotel is large, modern, well appointed. Comfortable bedrooms, ample choice at breakfast (which can get busy). Our room had a Lakeside view, pretty enough, but it also overlooked the poolside bar/club which had loud music playing till the very early hours, rendering sleep a challenge. I would recommend checking this, before you book, or stay on the other side of the hotel.
However, what soured our stay was that the day after we checked in at the hotel, we were victims of a scam.
As we left the hotel to walk to the local temple in the morning (still jet lagged), a man claiming to be a hotel employee started a conversation with us. He claimed his name was Sangha Perera. He appeared to be helpful, giving us directions. As it was raining, he advised us that taking a tuk tuk around the main tourist attractions would be easier and cheaper. As he was connected to the hotel, we trusted him. He 'found' us a tuktuk, and even joined us acting as an unnoficial guide. Eventually he ended up taking us to an 'officially credited' government approved jewellery shop, which had 50% off, he even told us a percentage of profits would be donated to tsunami orphans. We were pressurised by the shop management (all men) into purchasing items. After that the tuktuk driver told us the ride for 2.5 hours would cost equivalent of £100 in rupees, and things got very heated until we paid up.
We reported the matter to the Jeevani Perera, Lobby Manager at Colombo Cinnamon Lakeside hotel. She told us the man did not work at the hotel, and an identical incident had happened previously. We also spoke to the hotel security officer, who said he would check hotel security videos. Later we even sent them photos of the man claiming to be an hotel employee and the tuktuk driver. We were disappointed to receive no response from them.
BE WARNED if you stay at this hotel. Scammers are working around there, and the hotel seemingly turns a blind eye, without advising guests checking in! (SEE PHOTOS OF SCAMMERS ATTACHED). Am sure the same thing goes on outside other hotels too...
We eventually went to the local police, who were helpful, and they went with us to get our money back from the jewellery shop (Lanka Sapphire Lapidary PVT Ltd., no 83 Dharmaphala Mawatha, Colombo 07), but it was not easy to do so. A salutary lesson.
Käännä
Majoituspaikan vastaus: Dear Guest,Greetings from Cinnamon Lakeside Colombo!Thank you for sharing your feedback with us. Please accept our sincerest apologies for the experienced you faced during your stay. We will be addressing these matters with relevant departments to make awareness of this issue.Your satisfaction is important to us, and we truly hope to have the opportunity to make it right in the future.Warm regards,The Management.
Majoituspaikan vastaus: Dear Guest,Thank you so much for your review! Your positive feedback motivates our team to continue delivering exceptional experiences to all our guests. We are pleased to know that you enjoyed the services extended by our colleague Shadath and your kind sentiments will be passed on to him.We look forward to the pleasure of welcoming you back for another memorable stay soon!Warm regards,Cinnamon Lakeside Management.
Anonyymi käyttäjä
Superior king -huone
Majoittunut 10. 2024
Liikematkustajat
22 arvostelu
4.6/5
Mahtava
Lähetetty 24.2.2025
空間大,有泳池
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience during your stay with us. Your kind words and great rating mean a lot to our team.We truly appreciate your feedback and look forward to welcoming you back on your next visit!Warm regards,Cinnamon Lakeside Management.
armways
Superior kahden hengen huone
Majoittunut 1. 2025
Liikematkustajat
1 arvostelu
3.7/5
Lähetetty 23.2.2025
Thanks for your service
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay with us. It’s always our goal to provide an exceptional experience for our guests, and your kind words truly inspire us to continue delivering the best service possible.Safe travels, and we look forward to hosting you again soon!warm regards,Cinnamon Lakeside Management
Majoituspaikan vastaus: Dear Guest,Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you enjoyed your stay with us and found our rooms comfortable, the environment beautiful, and the transportation convenient. We understand you only had a short time in Colombo, and we hope that on your next visit, you'll have the chance to fully enjoy all of our amenities, including the swimming pool and large lawn!We’d be delighted to welcome you back on your next trip to Colombo. Safe travels and see you again soon!Warm regards,Cinnamon Lakeside Management.
Zhaoxiaodai
Executive King -huone
Majoittunut 11. 2024
Matkusta ystävien kanssa
6 arvostelu
5.0/5
Ylivertainen
Lähetetty 10.2.2025
房間環境不錯
Käännä
Vieraskäyttäjä
Superior kahden hengen huone
Majoittunut 11. 2024
Pariskunnat
1 arvostelu
2.2/5
Lähetetty 5.2.2025
One of the worst rooms i have ever been during my two month vacation. Unbelievable that they can offer rooms of this quality. had lunch buffet in the restaurant and it was filthy around and under the tables after children had thrown food on the ground and no one bothered to clean up until i asked them as it was so bad.
The front desk should have known to give a decent room to a canadian passport holder even if i was a local living out of the country for 50 years and travelled the world but never seen such dirty badly maintained rooms.
Käännä
Neil
Superior king -huone
Majoittunut 12. 2024
Perhe
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 21.1.2025
Excellent hotel service. Good location
Käännä
Marie.C
Superior king -huone
Majoittunut 11. 2024
Yksin matkustavat
4 arvostelu
3.7/5
Lähetetty 16.1.2025
It was a pleasant stay,staff was very helpful.
Käännä
Vieraskäyttäjä
Superior king -huone
Majoittunut 12. 2024
Yksin matkustavat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 15.1.2025
Excellent 5 star hotel, with all necessary amenities. They have 3 clay tennis courts. Very good breakfast available in very affordable price. The only thing to improve is to have one or two hard courts considering the climate conditions.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you so much for your wonderful review! We are thrilled to hear you enjoyed your stay and appreciated the amenities, including our clay tennis courts and breakfast offerings. We also appreciate your feedback regarding the addition of hard courts, and we’ll certainly take that into consideration for future improvements. We hope to welcome you back soon for another great experience!Best Regards,Cinnamon Lakeside Management.
Majoituspaikan vastaus: Dear Guest,Thank you for your kind words! We're so glad to hear you enjoyed your stay and found the room clean and tidy, as well as the location convenient. It's wonderful to know that our front desk team was able to assist you quickly with any issues. We truly appreciate your recommendation and hope to have the pleasure of welcoming you and your friends back in the future!Best Regards,Cinnamon Lakeside Management.
Anonyymi käyttäjä
Superior king -huone
Majoittunut 12. 2024
Liikematkustajat
22 arvostelu
3.5/5
Lähetetty 10.1.2025
窗户是封牢的打不開 空氣不好
Käännä
Lucy
Superior kahden hengen huone
Majoittunut 11. 2024
Yksin matkustavat
12 arvostelu
5.0/5
Ylivertainen
Lähetetty 27.12.2024
又大又乾淨。酒店自助早餐也好吃。
酒店風景也很好
Käännä
Majoituspaikan vastaus: Dear Lucy,Thank you for your lovely review! We’re so happy to hear that you enjoyed the spacious and clean room, as well as our delicious buffet breakfast. It’s also great to know that you appreciated the beautiful scenery. We hope to welcome you back for another wonderful stay soon!Best Regards,Cinnamon Lakeside Management.
Vieraskäyttäjä
Superior king -huone
Majoittunut 11. 2024
Yksin matkustavat
1 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 16.12.2024
공항에서 조금 떨어져 있지만 조식, 수영장, 사우나 모두 좋았고, 크리스마스를 앞두고 있어 수영장에 장식된 트리와 조명, 음악이 잘 어울려서 최고였습니다.
한 가지 욕실 욕조 배수가 안돼서 이틀 계속 수리를 받아야 하는게 불편했어요.