Cinnamon Lakeside

Beautiful stylish hotel with all amenities available. Location is ideal In the heart of the city centre

很不錯的酒店，乾淨衞生。

乾淨衞生，整潔。

Great Hotel. Great value for 5 star Hotels. A little bit old. Plenty of space to put things on the table.

I recently had the pleasure of staying at Cinnamon Lake, and I must say, it was an unforgettable experience! From the moment I stepped into the lobby, I was treated to top-notch service. The checking-in process was seamless and efficient, thanks to the friendly and welcoming staff Govindu and Tharanga.They made me feel like a valued guest, taking the time to explain all the amenities and services available. Their warm smiles, attentive nature, and genuine enthusiasm made all the difference. The hotel itself is modern, clean, and tastefully decorated. Throughout my stay, the staff continued to impress me with their attention to detail and commitment to excellence. Except few staff Lobby Bar and also the person who work night shift with DM on 17th March. I experienced an issue with my room kettle and when I tried to contact the operator, they didn't answer. I took it to the reception to check if the issue was with the kettle or the plug point. Unfortunately, one of the staff member standing next to Duty Manger (17th March, Midnight shift) at the reception was laughing and making funny faces, making me feel embarrassed. I appreciate DM response in sending a new kettle to my room. However, I hope the hotel can address the staff's behavior to ensure guests feel respected and attended to properly. Restaurant staff at breakfast Chef Iran (who marking hoppers)and the lady who was with the Saree) friendly, courteous, and eager to please. In short, my stay at Cinnamon Lake was outstanding, and I highly recommend it to anyone seeking a comfortable, convenient, and enjoyable stay.

Very good hotel