Residence on Park Street

Хороший отель. Ванная большаааая,прям влюбилась) Доброжелательный персонал. Вкусная еда.

優勢就是房間大，環境也可以，就床品實在有點臟有點舊。還是我只是紅眼航班找個酒店休息一會兒。正經住的話還是多加點錢住香格里拉吧

The property is mall and cozy but intimate. There is a pool in the courtyard, a few chairs. Staff is kind, food is tasty and nicely plated. Room are very spacious with a living room sort of but maintaining the property needs some work. Such as walls and floors, sofa and chairs in room needs refurbishing or replacing as such are ripped and stained and it takes away from the overall ambiance. Housekeeping also needs some work especially the morning housekeeping staff who did a really poor job cleaning our room. Stained sheets and covers were not replaced, empty tissue box left, mirror not cleaned and most importantly glasses and dishes not cleaned after our use. That left a really bad impression as after mentioning it to the evening manager he took prompt care of it. The evening housekeeper did a great job cleaning throughout and throughly. Thank you. One thing I didn’t like though, some guests were smoking either in their room or in the tiny private courtyard i believe all rooms come with, but the smoke kept coming into our rooms. Not sure if The hotel is a smoking hotel, but if i knew that i probably would not have stayed here because i am allergic to cigarette smoke. Also, the floor in the great big shower-that the rooms cone with is super slippery and there are no plastic shower mats as we inquired about those, so they told us to just put a towel on the floor but that kind of felt strange even though we ended doing because you can really slip and fall otherwise.

Outstanding hotel This is a truly lovely hotel a calm in the busy city of Colombo. Rooms are beautiful as is the hotel, staff are professional and courteous. Food was lovely and the Sri Lankan breakfast is a must however the English breakfast ie: muffins were not like English muffins at all more cake and not a pleasant experience for breakfast, however I would totally recommend staying here it was a delight.

An historical gem in the city This was an an amazing find right in the centre of Colombo city. Many attractions were within walking distance or a short tuktuk ride away. The staff were really attentive and eager to please. The room, or suite as it was really, was fabulous; elegant and spacious, and included a small private courtyard area. There were two small bugbears: - the menu included pork (which we wanted) but the hotel said they’d stopped serving it due to government regulations. The government has withdrawn their restrictions on pork products but the hotel hadn’t amended its menu. As we currently live in the Middle East where pork isn’t available, this was a big disappointment to us. They need to add a note to the menu or print of new paper pages! - the other thing is the state of the pool. It looked a bit cloudy at times and felt greasy. The manager assured us it was clean and has the correct level of chemicals in it. Also, there were some tiles missing in the pool and around the edges which were unattractive but easily solved. These didn’t spoil our stay and we’d still highly recommend this hotel for an authentic city break to anyone who doesn’t want a 5* chain that could be anywhere in the world.

In my personal case i had a bad experience, we arrive at mid nigth from a 16 7 hours of flygth ans they did not found our reservation, the room wasnt ready and we had to wait until 1 am to get our room, they tried to help as fast as possible but we were too tired to wait