Vieraskäyttäjä
3. helmikuuta 2025
I had a very frustrating experience with Colombo City Hotel due to their lack of care and poor customer service. Their negligence caused me to pay extra, which could have been avoided if they had been more attentive and professional. Not only did they fail to provide clear communication, but when I reached out for assistance, their customer service was unhelpful and dismissive. Instead of resolving the issue, they left me to deal with the consequences of their mistake. It's disappointing to see such carelessness from a company that should prioritize its customers. I would not recommend their services, as their lack of responsibility cost me both time and money.
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