Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your feedback. I’m pleased to hear that you found the room clean and comfortable and enjoyed the beautiful views and our breakfast buffet.However, I’m truly sorry for the inconvenience you experienced with the extra bed request. This is certainly not the level of service we aim to provide, and I apologize for the confusion and lack of follow-through. We will personally follow up with the team to ensure such lapses do not happen again.We truly value your feedback and hope to have the opportunity to welcome you back for a smoother and more seamless stay.Warm Regards,Hilton Colombo Team
Majoituspaikan vastaus: Dear TAKE11,Thank you for your feedback and for highlighting the high standards you experienced throughout the hotel. We're glad you enjoyed the cleanliness, facilities, and service. We regret the inconvenience caused by the noise and the issues with the TV and telephone — your comments are noted, and we’ll look into them to improve the experience for future stays. We hope to welcome you back again soon.Warm Regards,Hilton Colombo Team
Vieraskäyttäjä
Kahden hengen Deluxe merinäköala huone
Majoittunut 3. 2025
Liikematkustajat
31 arvostelu
10.0/10
Ylivertainen
Lähetetty 17.4.2025
地段方便 酒店設施完善 十分不錯
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your kind words!We’re glad to hear you enjoyed our convenient location and the hotel’s facilities. It’s wonderful to know everything met your expectations.We look forward to welcoming you again soon!Warm Regards,Hilton Colombo
Vieraskäyttäjä
King Deluxe -huone - Merinäköala
Majoittunut 3. 2025
Liikematkustajat
16 arvostelu
9.7/10
Mahtava
Lähetetty 16.4.2025
安全,温馨,環境好,早餐豐富,服務周到。
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you so much for your lovely feedback!We’re delighted to know that you felt safe and comfortable during your stay, and that you enjoyed the warm atmosphere, rich breakfast, and thoughtful service from our team.We look forward to welcoming you back again soon!Warm Regards,Hilton Colombo
Majoituspaikan vastaus: Dear Guest,Thank you for your kind feedback!We’re so glad to hear that you had a comfortable and reassuring stay with us during your first visit to the country. It’s wonderful to know that you found the location convenient and were able to enjoy our services at a good value.We hope to have the pleasure of welcoming you back on your next visit to Colombo!Warm Regards,Hilton Colombo
WT88
Superior kahden hengen huone
Majoittunut 2. 2025
Liikematkustajat
15 arvostelu
10.0/10
Ylivertainen
Lähetetty 12.4.2025
Hilton Colombo Hotel exceeded my expectations in every way. The room was modern, spacious, and beautifully designed — with a stunning view of the city and the sea! Everything was spotlessly clean and thoughtfully arranged, making it a perfect environment for both rest and productivity.
The location is ideal for business travelers, with easy access to key areas of Colombo. The service was exceptional — friendly staff, smooth check-in, and quick responses to every request. I also enjoyed the amenities, especially the gym and breakfast spread. This is definitely my go-to hotel whenever I return to Colombo.
Käännä
Majoituspaikan vastaus: Dear WT88,Thank you so much for your fantastic review!We’re thrilled to hear that your stay at Hilton Colombo exceeded your expectations. It’s great to know you enjoyed the modern design, the beautiful city and sea views, and the cleanliness and comfort of your room. We're especially pleased that the location and amenities suited your needs as a business traveler.Your kind words about our team and service mean the world to us — we’re always here to make your stay seamless and enjoyable. We look forward to being your go-to hotel whenever you're in Colombo. See you again soon!Warm Regards,Hilton Colombo Team
Vieraskäyttäjä
Superior king -huone
Majoittunut 1. 2025
Liikematkustajat
14 arvostelu
10.0/10
Ylivertainen
Lähetetty 2.4.2025
房間挺大,挺寬敞,服務態度也好,下次還會住這裏
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed your spacious room and appreciated our service. It’s wonderful to know that you plan to stay with us again—we look forward to welcoming you back!Warm Regards,Hilton Colombo Team
Majoituspaikan vastaus: Dear Guest,Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the spacious rooms, comfortable amenities, and the stunning views. It’s also great to know you appreciated our prime location near the Dutch Hospital and World Trade Center, as well as the delicious food and luxurious lobby.We truly value your kind words and look forward to welcoming you back for another exceptional stay.Warm Regards,Hilton Colombo Team
Rommel
Superior king -huone
Majoittunut 1. 2025
Liikematkustajat
1 arvostelu
9.5/10
Mahtava
Lähetetty 13.2.2025
Room was spacious and clean with standard amenities. Breakfast had several choices with good staffing for needed assistance and services.
Käännä
Majoituspaikan vastaus: Dear Rommel,Thank you for your kind feedback! We're glad to hear you enjoyed the spacious and clean room, as well as the variety at breakfast and the attentive service from our team. We look forward to welcoming you back for another great stay!Hilton Colombo Team
Kseniia
Superior king -huone
Majoittunut 11. 2024
Perhe
8 arvostelu
10.0/10
Ylivertainen
Lähetetty 9.2.2025
Staff at the reception was very friendly and nice. Even though there were a lot of people, we got our room quite fast. One of the guys helped us to bring our luggage to the room. They welcomed us with drinks and there were fruits in the room. The bathroom was clean, the bed very comfortable, we had a good rest. There is a railway station near the hotel and it’s close to the sea and some popular tourist destinations. The breakfast was amazing!!!!! So much food! Everything was very very very delicious, I ate the best Christmas stollen there! Be careful if you eat outside, the bird stole our leftovers😄 Overall, we enjoyed our stay, thank a lot!
Käännä
Majoituspaikan vastaus: Dear Kseniia,Thank you for taking the time to share your experience! We are delighted to hear that our friendly reception team ensured a smooth check-in for you, and that you enjoyed the welcome drinks, in-room amenities, and overall comfort of your stay.It’s great to know that you appreciated our convenient location and had an amazing breakfast experience—especially the Christmas stollen! We’ll be sure to pass your compliments to our culinary team. And we’ll keep an eye out for those cheeky birds next time!We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay.Hilton Colombo Team
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your experience. I’m truly sorry to hear that your stay did not meet your expectations, particularly regarding the service at check-in. This is certainly not the standard of hospitality we strive to uphold at Hilton Colombo. Your concerns about the room key availability and passport handling are taken seriously, and we will review our processes to ensure such lapses do not happen in the future.I sincerely appreciate your feedback and hope we have the opportunity to provide you with a much-improved experience in the future.Hilton Colombo Team
Vieraskäyttäjä
King Hilton Deluxe -huone
Majoittunut 12. 2024
Perhe
5 arvostelu
10.0/10
Ylivertainen
Lähetetty 4.2.2025
性價比非常高
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your feedback! We’re glad to hear that you found your stay cost-effective. We strive to provide great value and a memorable experience for our guests. Looking forward to welcoming you back soon!Hilton Colombo Team
Davide Siddi
King Hilton Deluxe -huone
Majoittunut 12. 2024
Pariskunnat
14 arvostelu
6.0/10
Lähetetty 25.1.2025
Stanza mediocre,davvero di basso livello per il nome della catena,bagno con una terribile tendina usata,tv di vecchia natura e soprattutto una moquette puzzolente
Käännä
Majoituspaikan vastaus: Dear Davide Siddi,Thank you for sharing your feedback. We sincerely apologize for the aspects of your stay that did not meet your expectations. Your comments regarding the room condition, bathroom, and carpet are concerning, and we will address these issues promptly. Please know that we are committed to maintaining the standards our guests expect and deserve. We hope you will give us another opportunity to provide you with a much-improved experience.Hilton Colombo Team
Anonyymi käyttäjä
Superior king -huone
Majoittunut 11. 2024
Pariskunnat
4 arvostelu
7.0/10
Lähetetty 23.1.2025
good location next to dutch hospital. clean and nice room. breakfast is also good
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your wonderful feedback! We're glad you enjoyed our convenient location, clean and comfortable rooms, and delicious breakfast. We look forward to hosting you again soon.Hilton Colombo Team
Anonyymi käyttäjä
King Hilton Deluxe -huone
Majoittunut 12. 2024
Yksin matkustavat
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 18.1.2025
It's a really nice place to spend.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your lovely comment! We're thrilled to hear you enjoyed your time with us. We look forward to welcoming you back for another memorable experience.Hilton Colombo Team