New Inn at Coln

Beautiful property in a beautiful village, lovely staff plus we got upgraded to the top floor suite which had bags of character and was meticulously clean. Perfect.

A mixed experience. We arrived before the 3pm check-in time but it was made very clear we would not be looked after until the allotted time. There was no suggestion of having a drink etc, just told 3pm is the time. We decided to look to sit down and some staff were not helpful in accommodating without a reservation despite there being available tables. We were booked for the new years dinner which was overpriced for what was served. In addition the service was rushed, the staff inexperienced (opening wine at the bar and not opening/tasting at the table) and we were informed 15 mins before our 2 hour time slot they needed the table back. We also asked to slow down service between courses which wasn’t accommodated for. The location is lovely and it has the potential to be a really welcoming spot but the staff really let it down. Breakfast was good but deemed a ‘foodie’ place, I agree with other comments the lunch/dinner menu was tailored to burger eaters with little alternative.

The room we stayed in was beautiful and we were very impressed upon arrival. Although, the room was too hot and we were unable to turn the heating off which made us uncomfortable. The bath was amazing but very difficult to use the shower part without soaking the bathroom. We had dinner in the restaurant one evening which was fine but we weren’t overly impressed, the menu wasn’t great and it was expensive. Breakfast wasn’t great either, but this is probably our preference. Staff were very friendly!