College Park Marriott Hotel & Conference Center

Room was clean & housekeeping came every day. Location is good, right next to campus. Staff was very nice during check in & offered free water. Staff was less nice during check out, but allowed us to store our luggage. Housekeeping would reset the AC temp too high, so that the room was too hot upon return. No free breakfast offered. It is difficult to send mail to this address, as it considered part of campus.

服務良好，乾淨衞生

酒店環境特別棒 讓我印象深刻的一家酒店 前台小哥很禮貌！

Excellent stay!

Run from this hotel. We stayed from 18 to 22 July 2024 and the front desk staff was horrible. In addition, I had to call pest control twice during the 4 night stay to remove insects from the room. The service at "The Commons" restaurant is extremely slow. It took us an average of 40-45 minutes to receive our meals. Also, this property has no pool for children traveling during the Summer months. As a result, my family and children spent most of their time at a neighboring hotel (that had a pool) to cool off in July and play with friends. This hotel is way overpriced for the experience and lackluster service. Yonni at the front desk also messed up my reservation. I requested adjoining rooms for my children. When I arrived I was told that my adjoining room was open but "down for maintenance." However, an hour later, another person checked into the room without notifying us. I am aware that adjoining rooms are not guaranteed. However, the entire front desk staff knew I had requested the room and they committed to notifying me when the room was available. No one notified us and the separation of my family into separate rooms could have been avoided with better management. When I spoke to the manager on duty, he wanted to argue with me about my reservation, instead of listening to the facts and focusing on solving the problem for the customer.

The hotel was shut down for a gas leak and the solution was to put everyone in a downgraded hotel a long ways away with no compensation, and then drive back to this hotel the next day. The customer service is absolutely horrendous, the manger accused us of being rude to staff when we are just trying to get what we deserve.

**College Park Maryland Marriott - A Comfortable and Convenient Stay** I recently booked a block of 11 rooms at the College Park Maryland Marriott for a funeral. While our stay was primarily for a somber occasion, the hotel provided a comfortable and convenient base for our family. Flame, Trey, and Larry Rollins at the front desk were extremely helpful and accommodating, making the check-in process smooth for most of our group. However, our experience with Tyler Rhodes was less satisfactory, as he was not helpful when my uncle and I had questions or during check-in. Despite this, the overall experience at the hotel was very positive. The suites were spacious and provided a great space for our family to connect between the service and departure. The location was ideal, being close to where the funeral was held and my parents' house. Additionally, parking was free and easy, which added to the convenience. I would definitely stay here again due to its proximity to my family. Having seen both the King rooms and suites, I can confidently say they are comfortable for any future stay. I highly recommend this hotel for anyone visiting the University of Maryland campus or the surrounding area.

A real hidden gem in the DMV area. Close enough to DC for me. This is by far one of the most comfortable properties and I travel weekly. The grounds, lobby, restaurant and rooms are immaculately clean and the bed is hands down the most comfortable and the rooms are well appointed.

Stayed for three nights during a conference. The "cozy" room was clean, nicely decorated, and comfortable. Everything worked, but it was quite small -- cozy for one person, but crowded for two. It . Staff was very friendly and helpful. The restaurant fare was ok but not memorable; the menu is limited, and it's the same for lunch and dinner. The most memorable thing about the hotel is the artwork in the hallways and galleries on the conference side. They were not just the same-old-same-old pieces ordered by the dozen by a corporate office, but rather one-of-kind, curated works from the U. Maryland holdings. It's worth taking some time to wander and view everything from 500+ year old Chinese scrolls to 1950's photography from the American South. It would be nice if, like a museum, the hotel had a guide to the art collection.