Holiday Inn Express Colchester

Great hotel with good access to transportation. Clean facilities and friendly staff

Had a great stay at Holiday Inn Express Colchester amd the staff were very friendly and polite. Food was great too.

Chosen for the price I was very pleasantly surprised at the service from the helpfulness of the receptionist to the breakfast prep guys and the cleanliness of the room. Tricky to find but a jewel of a hotel.

Hello there I booked long time ago But not sure if this hotel has cancelled my booking

I have already written a review but it hasn't appeared. We found this a good location at a reasonable rate for a brief break in the area. Situated off a busy road we were worried about noise but thankfully heard little traffic from our room. Staff were welcoming and informative and our room was clean and had all we needed thank you. There were areas of the hotel which were in need of maintenance but generally ok. Breakfast was not great. Ingredients were cheap quality and we gave up with the coffee machine as the drinks were tasteless. There was a noisy, loud family coughing and grabbing food in the dining room. We saw they were observed closely by staff and suspect they were being put up there. Their behaviour was off putting and a hotel is not the place for such families. I am not sure we would stay here again but the area is lovely.

We booked this hotel as a one night stop on a weeks trip around the UK. We checked in with Charlie on reception. We were disappointed with the terrifyingly loud air con, broken bedside lamp and seemingly broken tv. And the fact that the council had filled up the hotel with people who had no other accommodation. Charlie was an absolute angel and sorted the tv out, she couldn’t fix the terrifying air con but brought me an extra duvet. I have two long term chronic health conditions and to be cold and uncomfortable is a big no. We didn’t eat in the restaurant but got a take away and Charlie, who was running the bar and taking out meals in the restaurant, again was a total star and provided us with plates, cutlery and condiments for us to take to our room. We have to say, we both slept very well considering our expectations were pretty low at this point. The bed was very comfortable and the pillows were fab. The rating would be higher if we had been forewarned that the hotel would be full of council house clientele. We had travelled a long way and paid £120 to stay there and whilst we didn’t have any issues with people, the man drinking white lightening at 5pm outside, and again the following morning at 8am, made us feel that it was possible we would. In our opinion, Holiday Inn Express should have stated they were housing people in advance of our booking so we could have made a decision about our accommodation on our much needed break. After all, we booked a hotel stay and not a homeless shelter stay for £120. Overall, Charlie saved our trip and the review of the hotel. She is so hardworking and went above our expectations to help us, she deserves recognition for this, thank you Charlie!

All of the staff at this hotel are simply incredible!!! Kate, the manager- was attentive, kind and caring towards my two children and they grew very fond of her during our stay🩷 Lucie and Charley (sorry if i’ve spelt it wrong!) were also absolutely incredible and loved talking to my daughter about all her halloween things!!🥹 These people made what was going to be a stressful/upsetting time, so much more enjoyable and relaxed. I cannot thank you all enough 💖

Lovely comfortable hotel children friendly My family would stay again. Good food. Well presented hotel lovely fluffy towels the staff work hard to make it has confortable and welcoming has possible espectially with familys children friendly hotel.

Just off A12 to the side of the Shell service station on south bound carriage way, you will find free parking slots, but mainly full of vans in the week. Check in was good, the open window in the room didn’t disguise the fact the room had been smoked in. Fairly standard room with no bath, but the bed was softish and narrow for comparable hotels. The breakfast was the standard, but the staff topped up food regularly and cleaned up tables as people left. Due to its location the room rate was reasonable, being 10-15 minutes from the Colchester park and ride.