Hotel Sunny Hill

bella struttura, datata ma confortevole

Nice and cozy place.Property and room could use some improvement.Nothing fancy but overall a positive experience for the price.Breakfast was delicious and all staff was very helpfull and nice

Posizionato in collina, in mezzo al verde e fuori dal caos della città, offre camere eleganti, ben arredate e pulitissime, frigobar rifornito ed ottima insonorizzazione. Ottimo il ristorante con poche varianti ma di ottima qualità. Colazione ricca con tanta scelta sia dolce che salata. Personale molto disponibile e preparato.

The rooms are quite big, but not so clean. The breakfast is limited but tasty. The romanian personel is professional but the personel from Asia are only smiling but lazy very lazy. The food from restaurant is very limited and bad taste. The best thing about this hotel is the position. I would not come back any time soon. For sure this hotel do not deserve to be a 4 star hotel.

Schon bei der Ankunft waren wir enttäuscht - der erste Eindruck prägt den ganzen Aufenthalt. Die Zimmer sind abgewöhnt und nicht wirklich sauber. Am Abend nach dem duschen stand das ganze Bad unter Wasser, Abhilfe wurde mit ein paar Handtücher geschaffen. Das Frühstück war zwar reichlich, allerdings waren die Getränkeautomaten leer. Das Personal glänzte mit Abwesenheit. Alles in allem kein 4-Sterne Haus!!!!

This review is a difficult one. By rights, this place should get a 4 star review based on the good facilities and room. Plenty of parking, great suite with jacuzzi bath, separate cloakroom and bathroom, large separate sitting area, 2 TVs etc and even a decent breakfast - yet somehow it fails to satisfy. It feels unloved - essentially as if the manager couldn’t care less about it and isn’t actually managing his staff. There’s clearly no one bothering to clean the stairs as a potato chip has been sitting there for 2 days, vacuums are left lying around the upstairs landings all day looking untidy, our room - the best in the hotel - has a tv stand with shelves that haven’t been dusted in weeks. In short the housekeeping leaves a lot to be desired. The staff (who have accommodation opposite the hotel) are loudly partying and singing until gone midnight so forget about opening bedroom windows if you’re on that side and looking for an early night. That’s a problem when the aircon is like a mouse’s cough, simply blowing ambient temperature air around. Despite numerous nudges to the manager about this and the poor wifi, nothing was done. Unlike other hotels where you’re greeted on arrival at the hotel, you’re totally ignored here by everyone on reception without fail. It’s such a shame as it wouldn’t take much effort to massively improve this hotel although the aircon and wifi would probably take a bit of money to sort out. Many of the other issues could be resolved if it were only shown a bit of love by the manager….hotels are all about hands- on management and there is zero pro-active management shown here.