Baymont by Wyndham Albany

I booked a room at this hotel in February 2025. I booked for 1 night in August. I booked online through the hotel website. I received confirmation and a rate of $110. In July 2025 the manager of the hotel called me to tell me he would not honor that rate and if I still wanted the room I had to pay $260. I told him I had a confirmation number and that rate. Now less than a month before my trip I am being price gouged because this is the weekend of the highway 127 yard sale. He used the excuse they are a small hotel and depend on summer business to get them through the year. After much discussion he refused to honor the booked and confirmed rate, he did not provide his name, he would not provide a number to contact headquarters. Watch out for dishonorable behavior and price gouging.

This property is acceptable for a brief stay, but is dated and devoid of many amenities. The room had a small refrigerator and a very small microwave oven, but they were not up to date ones. The beds were acceptable but not terribly comfortable. The best part of the room was the shower which had very good water pressure. The breakfast items offered were very limited and for the cost of the room were not what we have come to expect. Improvements at this property are needed.

This was one of the dirtiest hotels I’ve ever stayed in. We arrived in the late evening for a business event early the next morning. There were a few things we noticed right away, but it was late, we were really tired & it’s the only hotel around (besides a little motel with not so good reviews). A few things should’ve immediately tipped us off; the coverlet on the bed was dirty so we got a clean one from the front desk. My husband was going to take a shower, and the little shampoo bottle was empty. Our shoes made a “sticking” noise when we walked but thought it just wasn’t rinsed real well. The “seating” area consisted of a single winged back chair that has covers on the arms rests & headrest area. But like I said, it was late & we needed to be up super early. The light bulbs were low watt, “warm light” so the room was somewhat dark. I noticed some cobwebs in the corner before turning out the lights. In the morning, with the curtains open, we got to see just how gross the room was. The floors weren’t sticky from not being rinsed well, they were filthy (we put towels down to walk on.) There was food on the floor. The bed skirt was gross. The first washcloth I grabbed for a shower was dirty, the 2nd one was worse. The shower curtain bar was drooping so the shower curtain kept sliding to the center. There were cobwebs in the corners & along the popcorn ceiling. The wall beside the nightstand had reddish-orange drip stains. We left feeling like we needed to take another shower. We prayed for no bedbugs. We waited at the front desk to talk with someone about the condition, but no one was around and we had to get to our event. We are contacting corporate…it was that gross.

The hotel was adequate, you get what you pay for. Bed was comfortable, ok water pressure, breakfast was fairly nice.

Nothing

The rooms were not well maintained. The toilet seat was so loose you about fall off. No water pressure in the shower. The door would not latch unless you used force to close it. Stained sheets.