Hotel Indigo Cleveland Downtown

This was my first visit to Hotel Indigo and I loved the way the atmosphere captures a Cleveland vibe… efficient and attentive staff and clean room, clean fragrance pumped through the vents which I love. The highlight to our visit was the kindness and hospitality given by Hwayda in the Headliner bar during breakfast. She is so sweet and hardworking, making our visit extra memorable. Thank you, Hwayda! We’re locals, but we will be back!

This was a hotel in a recent bus trip. It is conveniently located close to ballpark which is great. The lobby is very nice though market area was lacking variety. We were given a room with one bed when we requested two beds. That was corrected quickly. Elevators were really slow. The room was nice with good quality bath products. At night it was a party going on outside until almost 4:00 AM making it impossible to sleep.

I had been warned about the valet situation before I arrived so I was comfortable leaving my car and the key with the valet. Check in was easy, the staff very cordial. I ate dinner there the first night and the food was quite good at Headliners. The room was clean and the only thing that really bothered me about it was the door. It did not shut automatically. You had to yank it shut due to the three coats of paint it had on it and I believe due also to the summer heat. It was loud. Shout out to Michael and the valet staff for their hard work.

To start: this hotel is on a one way street, and your gps will take you one street past Huron and then side you to take a left hand turn onto Huron- but you can only go right. Take the street before Huron!!! The location is confusing. The check in was also a little chaotic. A lot of traffic on a Saturday afternoon. The best optic is the valet parking, although a little confusing. You’ll check in at the first kiosk, the valet parking, before you’re able to check in. Everyone is friendly and helpful, but this process, and accurate directions, were not communicated. Upon check in, we were told there’s an outdoor patio/seating area, however one door was locked, and the other had a construction warning for the area. The whole hotel seems to be under construction and there are wet paint warnings for all the walls and elevator. The rooms are very large. Beds are comfortable. Complimentary water bottles were provided, and there is an ice machine e on each floor. The bathroom is very, very small, but serves its purpose. The shower water pressure was not great, and it took about 5 minutes for the water to heat up. The shower door was not on track, was very loud when opening or closing, and kept sliding open which would get the floor wet. The location is perfect. Right across the street from the ball park, concert hall, and plenty of restaurants. It’s a very lively city! The hotel lobby is nicely arranged, and offers complimentary water, which was perfect for a hot Saturday afternoon. We checked out very early, because we were forewarned that the valet would be backed up 40 minutes to an hour upon check out. Luckily, we had no wait. Overall I would definitely stay again.

I had a wonderful stay at Hotel Indigo in Cleveland, Ohio. My room was clean and spacious and the location is fantastic. Great proximity to many excellent restaurants. I was also really impressed with the hospitality, especially at check-in. Michael got me checked-in and he was really such a pleasure. He could not have been more accommodating and pleasant. He really set such a positive tone for this stay in Cleveland. I’ll definitely be back to Hotel Indigo when next visiting Cleveland!

The pillows are the fluffiest ever. And I loved the room set up. Overall, the hotel is very Beautiful. I will be staying again soon. My check in was fast and easy. The clerk was so nice and polite. She made me feel very welcome. Parking was very convenient. Which made it more welcoming.