Dovedale Hotel and Restaurant

Down stairs rooms were not to bad, but our bedroom was dirty, carpet wanted burning. We could not use the shower as it was also dirty, marks all on the radiator, and skirting boards . Taps on sink broken. The pillows on the bed rock hard. Would not stay there again if they paid us.

Receptionist asked me to wait from a back room. I waited and then she said from her back room - didn't welcome me, didn't get up from her back room. Told me to complete a registration form on a stand by the front door. I could operate TV so manager came up and didn't wait for me to unlock room door used his master which alarmed me somewhat. The hotel is very worn and bed and pillows very cheap looking, worn and very lumping and hard, bathmat worn. Bathroom had large bath (not inviting) shower over was not very powerful. When checking out I saw the registration details, telephone number name and address of another guest who checked in after me left out by the back door.. So they don't look after personal data. Parking was available on the street and a car park nearby.

Returned after 5 years! Just as lovely staff! We stayed in the king suite so my daughter could experience the jacuzzi bath again, she nearly cried when she saw it! The room was like a little flat lovely decor and cosy. A few minor issues but nothing that affected our stay, we pointed them out of departure to be fixed. The sofa bed wasn’t the comfiest but we made it work. We also booked in for breakfast which was nice but menu could be revamped as very basic and not many vegan/vegetarian options. We had a lovely stay again all these years later!

Nicely decorated hotel and the rooms were lovely

The staff were friendly and helpful. The rooms spotless, beds comfy.

We had a lovely stay the staff was polite and the beds was compfy there is all the tea/coffee you need or want only downfall is that its very un clean and the windowwill wasnt fitted it was damaged and i looked out the window put my hand on the wondowsil to look outside and it compleatly come off and made me fall over onto my knee and causing some pain and the toilets underneath behind and round the bottom was so thick with pure black mold. Apart from that we had a good stay the staff was very good on reception and couldnt do enough for u