Premier Inn Cleethorpes

This premier in Cleethorpes is the worst I’ve stayed We have been many times and each time I see the decline! Hairs in our bed floor not hoovered one towel for 3 of us! The reception is filthy I will never stay again We had to wait until 7.30pm to get the beds cleaned!! Still not hoovered The staff are not treated well 1 person on duty to do all reception and issues!!

Lovely Premier inn. Great location. Close to the beach. Rooms were clean and comfy bed. Staff were fantastic. The 2 females seemed to do it all. Receptionist and working in the restaurant next door. They were so friendly and helpful. Nothing a bother to them. Great service. 2nd stay this year at this hotel.

The brand has had a steady decline for a number of years. I used to love staying at the various locations around the country but I think it’s time to find someone new to use. Our room had no tea, coffee or milk, despite being a couple we only had 1 bath towel, some of the staff have a distinct lack of interest in serving the public. I rang and emailed the hotel to ask to be put in a quiet room but ended up facing the main road that had crap cars probably corsas with loud exhausts tearing around until the early hours.

We booked this hotel for last night (it’s currently 4:54 am and we have driven home). We booked this room for one night, we arrived around 4pm and immediately noticed the musty damp smell in room 319, the room was boiling, there are no windows and the air-con was nonexistent! While unpacking we checked the bed and noticed 3 large spatters of blood along with hairs on the sheets!! We drove into the town and returned around 9PM and at 3AM we got in the car and drove home due to the heat in the room being completely unbearable. Staff are not the friendliest.

Didn't have much choice at breakfast and wasn't topped up. Had to keep asking for things, that never arrived or they didn't have them. Was left hungry! People who had ordered cooked got fed up and ate the little continental there was so none left for people that paid for continental. Very poor!

Staff were absolutely great, incredibly helpful! Friendly and polite despite being extremely busy, nothing was too much. The woman serving breakfast in particular was rushed off her feet but an absolute diamond. Staff on reception were also great and managed to fix a room booking issue that neither the phone customer services or the website had been able to. Check in as early as 3pm and out as late as 12pm is a bonus. Location is good, 10 minute walk into town. Despite it being Xmas Eve & Xmas Day I slept like a log, didnt hear a peep. Beds were huge and comfortable. Breakfast was OK, not cheap but there was plenty of it, including healthy options. Wi-fi was OK but connection not great even though we paid £5/night extra for the Ultimate version to watch Netflix. The bathroom wasn't great for anyone with pain/even minor mobility difficulties - shower very slippery, bizarrely high up & painful to climb into, and fixed shower head which are rubbish IMO! The 'wardrobe' (if you can call it that) is six of those flippin 'hangers' where it's like playing Operation (for those of us old enough to remember) where you have to try to poke the stick into the loop with the added bonus of being behind a board blocking out the light so effectively also done blindfolded. Decor dire, but we all knew that already didn't we. Overall I was surprisedly impressed. I wouldnt pick it for a holiday, like, but for convenience to visit relatives it was great!