Seven Gables Inn, St. Louis West, a Tribute Portfolio Hotel

Such a cute hotel! Older feeling with new upgrades

Cute little inn in with great options within walking distance.

Great Location

So disappointed in this hotel. Myself along with 30ish coworkers stayed here for an event 10 days ago that was supposed to be paid through my work....Seven Gables made a mistake and charged all of us individually instead of charging our company and has still not refunded us. I spoke with the front desk and they informed me that their sales department never told them to charge the company card and that's why all of us were charged individually instead. Myself, along with other employees and my company have reached out to Seven Gables asking for this to be resolved and it has not. We checked out of this hotel on Wednesday, June 26th, I am writing this review on Saturday, July 6th and Seven Gables told me it MIGHT still take 7+ business days to receive my refund. Every time I have called I keep just getting told "we are working on it" but have not received any solid answers. We were each charged around $700 and it feels like Seven Gables does not know how to process refunds. Ridiculous!

No one was at the front desk originally, I had to hunt people down in the bar to ask about parking and only after I returned from the parking did I see an employee. There was absolutely no soap, body wash, or shampoo in the bathroom. Quiant place, I might have just gotten unlucky. I would try again.

We were a little concerned to stay here based on reviews, but we had a fabulous stay! The hotel is very conveniently located. The parking is very easy directly across the street. Plenty of restaurants close by including Starbucks and chipotle around the corner. We got sandwiches at Pastaria market/deli also around the corner and they were soo good. The hotel’s continental breakfast was great each morning with eggs, pancakes or French toast, bacon, potatoes, fruit, pastry, breads, juices, coffee. There was always someone at the front desk if we needed anything. The shower was huge! We stayed on the third floor and never heard anyone else in the hall or next door. Only negative was the room was REALLY small and we had reserved a “deluxe” king. It was fine because we were mainly in the room at night, but something to keep in mind.