Seven Gables Inn, St. Louis West, a Tribute Portfolio Hotel

I was very disappointed, as this is a Marriott property, and I have stayed at many of their properties. The location was fantastic and easy to get to and the outside of the building is truly beautiful. Inside, the hotel looked to be in disrepair, which a crying shame, as this is an historic hotel. The check- in area felt like a dormitory, the room that served coffee did not have pleasing furniture or layout and was not at all welcoming and there was very limited and run down furniture in what could have been a beautiful outdoor courtyard. Is Marriott aware of how awful the property looks? It could be a real jewel. So sad!

The hotel has is nice and quiet.

Nice stay I had a very pleasant stay at the Seven Gables Inn. The room was big (213) and clean. Huge marble bath and heated toilet. Some of the hotel needs a paint job or renovation but the room was great. People friendly and made an extra effort. My colleague stayed in a different room half the size and was not happy so now I understand the mixed reviews on the site. Ask for room 213 or equivalent.

One of the best hotels/inns I’ve ever stayed in. I travel often for work and have stayed in many hotels. The customer service was top notch! They allowed me to check in early and I got some of the best sleep I’ve had in ages! All the restaurants close by are very good. Highly recommend this place and would easily stay again if I am in the area again!

Sloppy service Friendly staff in bar and restaurant. Breakfast was a joke, no silverware and no personal to be found. The whole place needs a big more professional service

Disappointed This is the second time we have stayed here. We were quite dissappointed. The tv in the bathroom did not work. We could not figure out how to use the bidet so we called the front desk, she had no idea how to use it. We finally figured it out on day 2 of our stay. Day 1 breakfast was just ok. After we got our food then a lady came out and offered omelets. Day 2 breakfast noone was around. no plates, no coffee, no water. We thought there was an awful smell in the hall. I don't think we will stay here again expecially for the price.