Studio 6 Claremore, OK

Get charged twice to stay here. They charged us when we arrived, after paying online!!! They gave me a different reason than the reservation system. Chalk this one up to experience as I doubt I will recover that money!!

No hot water the whole stay Checked in fridge did not work, guy moved me to another room that had someone still checked in, said he could have it fixed Monday while i was at work, never happened, said he could change it out real quick when asked again, never happened, had to complain Tuesday morning about it. Hot water lasts about 2 mins and it was like that from sunday night till Thursday night, how does a motel run out of hot water every night, go elsewhere i will not go back to this motel 6, coworkers had mentioned it thought they were joking, no they weren't

I booked two rooms through Priceline. It happened to be the weekend the PGA tour was in Tulsa and every hotel was full. I arrived at 3:00 only to be told they only had one room available instead of two even though I had a confirmation number showing two rooms that I provided her. She said she didn’t have rooms to accommodate me and I needed both rooms. She was rude and very unhelpful. I cancelled the reservation and had to book for where else at a much higher rate. My $270 weekend turned into $740 for two rooms at the local La Quinta. No apologies from anyone and no offers to assist. I immediately called corporate when I got home It took almost an hour in home to get through to someone at customer service. I was then transferred a dozen times. A case was opened and they told me I would hear something soon. Never did. Called back to be told I would hear an answer in five days. Never did. Finally called back in July and was told they asked the hotel manager who said they had rooms and didn’t know why I said they refused to rent me two rooms. So of course the customer service corporate office believed the hotel manager and refused to compensate me the added cost of the last minute booking at Laquita as I had been told they would do. Again no apologies and no offers to help. I don’t need to stay at a motel 6 any time again. I will find a better cleaner friendlier more helpful place where I don’t get robbed by their incompetence.

The room smelled. I developed a rash on my leg and had itching. Food on outdoor window. Nothing like the pictures on trip advisor. Assuming those are stock photos. I would not recommend this place. Had reservation but the room was not ready at 5pm. Found out several rooms not ready and housekeeping went home.

The first room had a 3/4" gap around the A/C unit that let light, bugs and wind. 2nd room ....No towels, dirty refrigerator, smeared mirrors, used soap in bathroom, dirt in corners of bathroom and hair on the pillows on the bed. We asked for our money back for 4 nights and were told no refunds. The desk clerk was part zombie and no manager on duty. He could not give out the manager's name or contact info. We called our CC company and left. We called Motel 6 corporate line and left a scathing review of the place. If we do not get our money refunded. Next complaint is to BBB. DO NOT STAY IN THIS DUMP. This is a franchise motel and needs to have the franchise pulled. I think it is run as a "Hot Sheet" joint. Go on down the road and stay at a much nicer place. We found a really nice Super 8 by Wyndam

3 staff members on 3 different shifts could not get our room keys to work. There was no morning food service, except for coffee in the morning. My room had a hot tub in the bedroom area, yet there was not enough hot water at one time to even fill the bathroom sink, much less a hot tub. The towels were white, almost shredded remnants of what once might have been a usable towel, but at this point, there were literally holes large enough to put several fingers through, and so small, that the bath towel would not even fit around my size 8 body frame. I would describe them as hand towels really, There was no hair dryer, no iron, no complimentary shampoo and conditioner, no extra roll of toilet paper, no Kleenex, no coffee machine, and only 1 tiny bar of soap...most of these items have been a standard motel room feature for the past few decades. I paid $273 for a 2 night stay...never again.