Westgrove Hotel

Hotel Rooms were lovely and clean and very quiet. We used the swimming pool which was lovely but wished we had been made aware that you have to bring your own locks with you for the changing rooms as the public can use this complex (kids swimming lessons were on). Never saw that in a hotel before. We used the pool before check in I just had to take my chances with the lockers. I would never have thought I need to bring my own lock. We had lunch in the hotel food was lovely and floor staff were lovely. Breakfast was not great it was a big letdown, we had to book at time would have thought that was all done away with after Covid. We got there before 10.30 there was no juices left and the fruit in the bowls were just the ends none of these were replenished. Hot breakfast was nice. Had to find staff to get a pot of tea for the table and toast. No butter on the table had to go to another table to get some. There was no soda bread or pastries left. Breakfast was on until 11 so all these items should have been available until and after 11.

What a fantastic hotel... it has everything that you could want or need while staying away from home. The staff are so friendly and helpful too.. and the rooms are so lovely the room was so clean and also freshly redecorated with lovely plush new carpets too..

Parking was quick and easy, there are plenty of spots as there is a shopping center beside it too. Check in was fast, the lady gave no info about pool, or other hotel amenities etc. Room was small, and the bathroom was very tight. There was iron marks on the carpet which was the first thing you seen as you walked in. The balcony door was also cracked open the entire time that did not close at all. The room was cold and the wind was loud due to the door being cracked open the entire stay. Dinner was a let down, the ‘roast of the day’ was really bad, poor quality meat that was thinner than packet beef, with vegetables that looked like they were heated up. The burger was very nice though. Service wasn’t great, the man in the Restaurant serving wasn’t welcoming, very brief & came across a bit rude. There’s also a dinner menu & a weekend menu, but they only offer the dinner menu. So when we went to order specific items they weren’t available. Breakfast was the worst I have had in recent memory. We were told to sit anywhere in the Resteraunt but then weren’t approached for tea, coffee or toast. I had to go up to the desk in the Resteraunt and ask for it. The buffet breakfast was virtually empty both days. The eggs were in the back part of the kitchen, so you had to specifically ask for them, with the buffet trays empty. The sausages were poor quality, the rashers were nice along with the black pudding. I would recommend to not eat in the Resteraunt.

Amazing hotel , we got a great deal , staff was amazing, hotel was beautiful and spotless clean the food in the bar was delicious. Breakfast menu was great, The leisure centre and gym was great our son loved the pool, We will certainly stay again.

Excellent ditsy beautiful room on 3rd floor. Lovely view of snow on mountains in the distance Large comfortable room beds excellent. Lovely breakfast bonus it's served till 10.30am . 12 noon checkout very good. Staff very helpful and friendly

family friendly It is a lovely hotel for a family stay and affordable rates.