The Claremont Preston

This is actually the worst hotel I have ever stayed in. I knew it was above the station so I called a week ahead asking for a quiet room for myself and my friend and to have the rooms near each other. On arrival, I was told that I had already checked in. Turns out they had confused some names and given my quiet room to someone else. I was given another room not near my friend where l could physically feel the room shaking when the trains went past. It would have been ok but the point of booking a hotel is so that I could get a decent night sleep and be close to a work event for a 5 am wake up the following morning. Instead, I am wide awake and have been told the hotel is fully booked and they can bring ear plugs!!! That’s not going to stop the bed shaking though is it! Charlie and Halle the staff messed up this one.

Beautiful hotel in a perfect location Our room was lovely and clean very comfortable and relaxing the staff were very friendly and welcoming and the breakfast was amazing, free carpark ! Excellent service and value we will definitely be back 😀 thankyou 😀

My friend and I were attending an event in Preston and accommodation options were limited. We booked this hotel as there was very little choice within our budget. It’s not a luxurious place but acceptable for what we paid. My friend did not have any toiletries in her room, I had a small piece of soap and a tiny bottle of shampoo. I had one bath towel, my friend had one hand towel. The beds were ok and we slept adequately. There was a lot of noise and the walls are thin. Breakfast was included and was served quickly and tasted good.

Exceeded our expectations. They accommodated an early check in. The room was spacious and spotless! The staff were really friendly and the breakfast was perfect! I would have paid double for this experience. An absolute gem! Thanks to all

Comfortable room, clean and tidy. In a good position for our family event in Preston. Fabulous staff onsite, friendly, chatty and welcoming. Good bar, reasonable prices. We had a lovely hour drinking Peroni and chatting with staff and guests! Breakfast was great and nothing was too much trouble. Would definitely recommend and stay again.

Booked room 14 for one night. Car park is a mess and full of potholes, entrance littered with cigarette ends, surly receptionist, bases of beds stained, door handle and lock loose, went back an hour after booking in to return the key and cancel booking but nobody around so had to leave key on desk. Emailed hotel but no reply after 14 days still.