The Botanica Sanctuary

Dirty bed sheets. Kettle broken and leaking. Service is not good. Need much improvement on the customer service

It is the second time stay at this hotel, very good and luxury hotel for rest and family trip. There's a pine forest next to the hotel where you can take a stroll, and the restaurant's environment is very beautiful.

A Fantastic Stay and the Perfect Birthday Surprise! My recent visit to Botanica Sanctuary was absolutely wonderful, and I can't recommend it highly enough. We stayed in one of the Family Lofts, and the layout was just perfect—it felt spacious, modern, and really well-designed for a family. We especially appreciated how well the space was utilized. Beyond the room, the staff and service truly stood out. Everyone was incredibly nice, attentive, and professional throughout our entire stay. They genuinely went the extra mile, which really elevates the experience. A huge highlight was the lovely little birthday surprise they arranged for us. It was so thoughtful and made the day feel extra special. The mirror art decoration was such a creative and beautiful touch, and the delicious slice of cake was the perfect way to celebrate. All the little details showed how much the team cares. If you're looking for a beautiful, relaxing place with excellent service, this is it!