Royal Safari Garden Resort and Convention

Book Lion villa 2 bedroom. To my horror the room condition is beyond bad. No maintenance. It also has uneasy feeling surrounding the villa.  We had 1 toddler, 3 kids. The younger one start crying non-stop ever since we enter.  Dirty is an understatement. Apart from the place is full of dust. The comforter is full of black dirts. The furniture is work out.  I had to make way to the reception to extend my disappointment but was asked to pay for an upgrade for connecting room as I refuse to take another unit of the same type, but insist on staying the room same together. Connecting room is the only way.  Asked the receptionist when was the last time the Lion villa unit occupied? Her facial expression change. Thus, I assume it has been empty for long.  Thought that after the “upgrade” it will get better. To cleanliness still rather bad. The condition is as bad. But no uneasy feeling. The light is flickering, the toilet shower head is broken. The bidet is partially working with loud noise when use. The smell is foul. Thus, if you guys plan to stay because of the facilities the resort offers. I recommend to find other place and just come as a guest, since as a guest you still have to pay for every ride in the resort. It is totally not worth it and we as family never enjoy our stay at all. We regretted not going for a nicer hotel. All for the faith that the facilities the hotel offer will be good, but, to no avail.  Such a disappointment for our trip.

Seru mantap

In this hotel we feel too long queuing when we want to check in, because customers ask a lot of questions to the check in officer. The giraffe room where we stayed was clean, comfortable and clean enough, it's just that the connecting door with the next door is not soundproof enough. Safari garden facilities for children and families are very fun, education about birds and the show is very liked by children