Grand Aston Puncak Hotel & Resort arvostelua

Majoituspaikan vastaus: Dear Mr Farhan Alenizi,Thank you for sharing your feedback with us. We are delighted to know that you appreciated the modern design and spaciousness of our property. Your positive comments encourage us to keep improving our facilities and services.We also sincerely appreciate your constructive feedback regarding the accessibility of our public areas. We understand how important it is for all of our guests, including the elderly and those with limited mobility, to feel comfortable and supported during their stay. Please be assured that we have shared your comments with our management team to review possible improvements in these areas.Your input is very valuable to us, and we truly hope to have the opportunity to welcome you back with an even better experience in the future.Warmest Regards, Andi Grinaldi Mattinetta | General Manager

Majoituspaikan vastaus: Hi Mr Talal, Warmest Greetings from Grand Aston Puncak Hotel & Resort,Thank you very much for your kind and thoughtful review.We are delighted to know that you enjoyed your stay with us — especially our clean and comfortable rooms, cozy beds, wide variety of breakfast options, and the beautiful surroundings of the green mountains. It’s also wonderful to hear that our location and service quality met your expectations.Your kind words about our friendly staff are truly appreciated and have been shared with the team as encouragement to keep delivering excellent service.We look forward to welcoming you back for another pleasant and memorable stay in the near future.Warmest Regards, Andi Grinaldi Mattinetta | General Manager

Majoituspaikan vastaus: Dear Valued Guest, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. I am very pleased that you had a pleasant time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. for further assistance please do not hesitate to contact our team and Grand Aston Puncak Hotel & Resort is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Beben Subekti | General Manager

Majoituspaikan vastaus: Dear Valued Guest, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. It is a pleasure to know that you had a great time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. for further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Beben Subekti | General Manager

Majoituspaikan vastaus: Hi Mrs Nisard, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. I am very pleased that you had a pleasant time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. Mrs Nisard, for further assistance please do not hesitate to contact our team and Grand Aston Puncak Hotel & Resort is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Beben Subekti | General Manager

Majoituspaikan vastaus: Hi Valued Guest, Salam Hangat dari Grand Aston Puncak. Terimakasih atas rating dan ulasan yang sangat luar biasa baik dari Anda, dimana ini sangat menjadi motivasi bagi seluruh team Grand Aston Puncak. Jika Anda memerlukan bantuan lebih lanjut silakan menghubungi team kami kembali yang akan selalu dengan senang hati membantu Anda dan Grand Aston Puncak berharap dapat menyambut kedatangan Anda kembali pada masa yang akan datang. Salam Hormat,Beben Subekti | General Manager

Majoituspaikan vastaus: Dear Valued Guest,Warmest Greetings from Grand Aston Puncak Hotel & Resort.Thank you very much for your valuable feedback.We truly appreciate you taking the time to share your experience with us. We sincerely apologize if your recent stay did not meet your expectations, especially when compared to your previous experience at the nearby Botanical Garden hotel.To help us better understand and improve our service, may we kindly ask you to share the details of your stay period? This will allow us to review the situation more thoroughly and ensure a better experience for your future visits.We truly hope to have the opportunity to welcome you back and provide you with a more satisfying stay.Warmest Regards,Beben Subekti | General Manager

Majoituspaikan vastaus: Hello Ibu Maylani Imelda,Salam hangat dari Grand Aston Puncak Hotel & Resort.Terima kasih telah memilih Grand Aston Puncak Hotel & Resort dan berkenan meluangkan waktu membagikan ulasan pengalaman menginap Ibu. Seluruh team Grand Aston Puncak Hotel & Resort sangat bergembira mengetahui bahwa Ibu dapat menikmati masa menginap di Grand Aston Puncak Hotel & Resort dengan menyenangkan khusus nya dengan kenyamanan Grand Aston Puncak Hotel & Resort, pelayanan, sajian makanan serta fasilitas yang tersedia. Ibu Maylani Imelda, jika memerlukan bantuan lebih lanjut silakan menghubungi team kami kembali yang akan selalu dengan senang hati membantu Ibu dan Grand Aston Puncak Hotel & Resort berharap dapat menyambut kedatangan Ibu kembali beserta keluarga pada masa yang akan datang. Salam Hormat, Beben Subekti | General Manager

Majoituspaikan vastaus: Hello Bapak Kurnia,Salam Hangat dari Grand Aston PuncakTerimakasih telah memilih Grand Aston Puncak sebagai akomodasi pilihan Bapak dan berkenan meluangkan waktu membagikan ulasan pengalaman menginap Bapak. Merupakan kegembiraan bagi seluruh team Grand Aston Puncak mengetahui bahwa Bapak memiliki masa menginap yang menyenangkan Bapak Kurnia, jika memerlukan bantuan lebih lanjut silakan menghubungi team kami kembali yang akan selalu dengan senang hati membantu Bapak dan Grand Aston Puncak menantikan kunjungan Bapak selanjutnya beserta keluarga. Salam Hormat, Beben Subekti | General Manager

Majoituspaikan vastaus: Hello Ibu Talenta Kristi,Salam hangat dari Grand Aston Puncak Hotel & Resort.Terima kasih telah memilih Grand Aston Puncak Hotel & Resort dan berkenan meluangkan waktu membagikan ulasan pengalaman menginap Ibu. Seluruh team Grand Aston Puncak Hotel & Resort sangat bergembira mengetahui bahwa Ibu dapat menikmati masa menginap di Grand Aston Puncak Hotel & Resort dengan menyenangkan khusus nya dengan kenyamanan Grand Aston Puncak Hotel & Resort, pelayanan, sajian makanan serta fasilitas yang tersedia. Ibu Talenta Kristi, jika memerlukan bantuan lebih lanjut silakan menghubungi team kami kembali yang akan selalu dengan senang hati membantu Ibu dan Grand Aston Puncak Hotel & Resort berharap dapat menyambut kedatangan Ibu kembali beserta keluarga pada masa yang akan datang. Salam Hormat, Beben Subekti | General Manager

Majoituspaikan vastaus: Hi Mr Norhuda, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. I am very pleased that you had a pleasant time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. Mr Norhuda, for further assistance please do not hesitate to contact our team and Grand Aston Puncak Hotel & Resort is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Beben Subekti | General Manager

Majoituspaikan vastaus: Dear Valued Guest, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. I am very pleased that you had a pleasant time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. for further assistance please do not hesitate to contact our team and Grand Aston Puncak Hotel & Resort is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Beben Subekti | General Manager

Majoituspaikan vastaus: Hi Mr Khalid Shanbar, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. I am very pleased that you had a pleasant time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. Mr Khalid Shanbar, for further assistance please do not hesitate to contact our team and Grand Aston Puncak Hotel & Resort is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Beben Subekti | General Manager

Majoituspaikan vastaus: Hello Mr Taha, Warmest Greetings from Grand Aston Puncak Hotel & Resort.Thank you very much for your kind review and for choosing our hotel for your stay.We’re delighted to know that you enjoyed the comfort of our rooms, the cleanliness we maintain, and the beautiful location overlooking the scenic Puncak area. Your recommendation for couples looking for an alternative to villas is truly appreciated.Regarding your comment about breakfast, we sincerely apologize if it did not fully meet your expectations, particularly in terms of Arabic-friendly options. As part of our commitment to continuous improvement, we would truly appreciate it if you could kindly share some suggestions or specific dishes you feel should be added or enhanced in our breakfast selection.Your feedback is very valuable to us as we strive to improve our service. We look forward to welcoming you back for an even better experience in the future.Warmest Regards,Beben Subekti | General Manager