Hotel Rancho Luna

性價比超高，包含了一日三餐，自助餐，在物質缺乏的地方，每餐羊肉、牛肉什麼的，真的非常非常棒了，酒水也免費，真的很棒，酒店就在海邊

As they write, if you lower your expectations to a minimum, then the hotel is not bad. Long-term black dirt in all corners, a constant stench from the sewer in the rooms, air conditioners that produce only noise, sausage eaten and overcooked many times instead of food, noise, screams and loud national music everywhere - you don't die from all this. The list can go on, but I really don't want to. Have a nice holiday somewhere else.

In my opinion, Rancho luna is the best resort in Cuba for cost. In the past 15 months, I've stayed at Tuxpan, Arenas Blancas, Solymar and Starfish Jibacoa. Unlike, in Varadero, Rancho Luna is a 1200 peso cab ride to a beautiful clean city centre with a vibrant live music scene (Club Cienfuegos Weekends)(Bar Pina Colada any nite). Yes they never had eggs the whole time I was there but maybe to offset it, there was always tons of ham(well a kind of baloney), cheese and bread( all you could eat) which was different then my other hotel experiences where bread was always in short supply. I would bring some syrup because instead of eggs the guy on the grill is making pancakes every day hes also ready to fry your eggs if you bring them easy fix since town is so close. Also, eggs don't need a fridge. Speaking of fridge the room doesn't come with one but you just have to ask then they put it in. The coffee is served in a big soup cauldron and you ladle it yourself into a cup. There's always a pasta bar at lunch and dinner and at every meal there was either roast beef, pork or chicken ample quantity. Unfortunately, I didn't see ice cream ever. You enter the hotel and on your right is reception. to your left is a hallway that leads to the buffet, main restaurant. to the right of that hallway is the lobby bar which serves espresso coffees but not beer. around that bar to the right is the stage for shows every night, there's a group of four girls who sing popular songs very well done, along the right of that area are a bunch comfortable arm chairs ideal for people watching, in fact there are more than sufficient couches and tables and chairs throughout the resort I always found a table and chair at pool bar, tons of recliners around pool and beach, you wont need to fight for a seat ever. To the right of the stage is a ramp or stairs down to the pool area the pool is very clean cleanest i've seen in Cuba. There's a team scrubbing it ever morning. To the left of the pool is the pool bar it has awesome shade and tables and chairs it serves rum and beer and a lunch or late night snack of ham/baloney sandwiches, plantain chips and croquets. (they never ever ran out of beer) on the right side of the pool is a little bar where the guy is making mojitos. past the pool is the path to the beach. the path passes through the row of rooms and once you pass the rooms look to your left and what looks like two rooms is actually the gym there is a tread mill weights not bad. half way from there to the beach is a little bar that serves rum and beer(never ran out) for the people on the beach. Just past it on the left is an a la carte restaurant popular for fish at lunch i never ate there. But it is also where the beach bathrooms are very clean and spacious like the lobby bathrooms. the beach has no surf the corral reef stops waves nice relaxing, there canoes, paddle boards and catamaran are always available and ready to go. My rooms shower was always hot even in the mornin

The rooms are tacky, poorly maintained. The shower had no hot water. The food is just ok but there are no eggs so guests bring their own. It’s all inclusive so drinks are free but limited to beer and rum. For a very cheap stay at the beach you get what you pay for. I’d give it one star, charitably two.

How is food, wine and beer supplies now. I have visited Rancho for 8 years. Things are never perfect but the staff makes up for it. Removing the shuttle makes things more difficult. Closing the alacart restaurant was always a special event of the past. Harvey

Desde el momento del cheking supe que mi estancia en este hotel sería una pesadilla. Personal poco empatico y grosero. Habitaciones sucias, con mal olor y humedades en las paredes. El buffet pésimo ( mala presentación de la comida y falta de higiene). Piscina sucia y el snag bar sin oferta apetecible . Esta es mi historia Llegué al hotel día 5 de septiembre las personas de recepción ni siquiera un buenas tardes, no explicaron el funcionamiento del hotel en fin nada de nada. Al llegar a la habitación un olor a cucaracha que era irresistible, taza del baño sucia, televisor roto. Baje a la piscina y todo empeoró, el camarero del snag bar puso muy mala actitud cuando pregunte porque daban las ofertas en servilletas en lugar de darles en platos (ese camarero bastante grocero por cierto me preguntó... 1- de donde vienes? No entiendo cual es la importanciadel lugar de donde venga una persona cuando todos pagan y todos son clientes 2- al sugerir que al menos podian utilizar basos desechables el camarero respondió " bienvenida a rancho luna " me dio la espalda y se fue). En este punto ya no podía aguantar nada más me dirigí a recepción nuevamente explique todos los problemas y ni siquiera me miraron a la cara solo me dieron una habitación nueva y listo. En el buffet todo un desastre ... la comida tiene mala presentación, los camareros ni siquiera te hacen caso. En este mal llamado resort te ponen el café, los tragos y la cerveza en baso desechable. Realmente es una vergüenza que le llamen resort, que le llamen hotel y que pertenezca y represente de alguna manera a la hostelería de este país. En mi caso mi siento estafada por dicho sitio, además de perder dinero también se arruinaron mis vacaciones en familia