Holiday Inn Express & Suites Syracuse North - Airport Area

First time my husband and I stayed overnight as we travelled from Canada to Florida. Everything fit the bill very well! Clean, spacious, comfortable rooms w everything working, fantastic breakfast buffet, kind and courteous staff, excellent shuttle service even showing us where to go when we return for pickup. Everything was seamless when we returned, shuttle waiting for us at 10:30 pm, dropped us off at our car which was secure. Highly recommend this hotel and would use again.

Liked the location next to Cracker Barrel for dinner.

Overall great experience

Always a grest stay we we pass through. Service and accommodations are perfect

My husband and I stayed here the night before we left on a trip due to a 6am flight out and returned late at night and stayed the same night to get a good night sleep before driving home the next day. While away, my husband started to have tingling in his legs and feet and ultimately could not walk, thus necessatating the use of a wheelchair. My granndaughter notified the hotel that we would be returning 2 nights early and asked if they had a wheelchair available to help him get to the room. They did not, but said they would see what they could do for him. Upon arrival around midnight, this hotel had rented a wheelchair for him to use overnight. It was a blessing for us because otherwise I would have had to drive us home after traveling all day and being tired. So grateful to the staff there who went above and beyond to help us. They also helped my husband get into the van to get to the hotel from the airport and the night staff also helped me get my husband and our luggage to our room. We are so thankful for this and it is nice to see that there are many kind and helpful people in today's world.

This location was exceptionally clean both visits to/from Canada. Justine and housekeeping should be highly commended. Also, front desk, check in / evening support staff, Haley and Evelyn, are outstanding! So friendly and helpful! They are the perfect representatives of this brand of hotels. Highly Recommend!!!