Chloraka Terrace Apartments

Basic No towels or bath mat on arrival. Had to ask next day and they said 1/2 hour but weird for 2 hour and we had to buy towels. But got small threadbare towels from reception: Beds were hard as nails and pillows hard foam. Sheets and pillow slips discoloured and thin. Couldn’t sleep as back was so painful from hard bed. Cockroach and ants in kitchen, no tea towel, no plug in kitchen sink for washing up. Only 2 glasses and 3 cups. Cats everywhere crying for food.

PASSABLE Ne vous attendez pas à une propreté excellente. Nous avons tellement été déçu de la propreté que nous n'avons même pas osé profiter de la piscine. Par contre, C'est tres calme et reposant. La clim du logement est impeccable et heureusement vu la chaleur sur l'île. Le gérant à répondu présent pour les galères jusqu'à faire le ménagede l'appartement. Le logement est tres bien situé. Proche de tout.

We booked an apartment at this accommodation from May 22 to 27. When we tried to communicate with them, they didn’t even bother to respond—neither through Booking nor via message. Due to a late check-in, we wanted to notify them, but the only response we received on the day of our trip was a code for the key and an ‘OK.’ That was already suspicious. When we arrived at the accommodation, what greeted us was filth everywhere and a penetrating stench. The bedding consisted of only one pillow. It was disgusting. Since we arrived at 2 AM, we had no choice but to stay one night. However, before going to bed, we booked another accommodation because I have traveled to many places, including Egypt, and I have never seen such a filthy nest—not even in the simplest lodgings. It was below criticism and utterly unacceptable. The next day, we left the apartment and reported the issue to the reception, which was basically just a storage room. The receptionist told us to request a refund through Booking. We did, but just as they had ignored our calls, they also didn’t respond to Booking, meaning we lost the refund for the nights we didn’t stay. I wouldn’t even allow such a host on the internet. I’m not someone with high luxury demands, but I strongly advise anyone who can avoid this place to do so—because it will be a huge disappointment. Both the accommodation and the way they handle problems are disgusting.

Start of season teething problems. We had a lovely stay. The apartment was spacious and clean. Only problems were trivial but there were a few of them. The kettle and Iron didn’t work and there was no hair drier as stated. Although we brought towels we didn’t think about dish towels and cloths. Bring these with you. Lastly, none of the taxi drivers knew the address. Finally a driver told us to ask to go to Chloraka Terrace and they would find that. All that said, I would recommend the complex and be happy to go back.

Loooovely I will definitely try to get this apertment when ever I visit the next time

M The condition of the hotel was terrible moulding the whole place shower bedroom living room was mould than there was no breakfast including when I first booked in it was booked in with breakfast check in there was no one there they left under the mat no hot water to shower disgusting