Louis Paphos Breeze

Das Hotel kann in keiner Weise den Erwartungen gerecht werden, die durch die Website und die Fotos geweckt werden. Kompliment an die Marketing Agentur und den Fotografen. Wir kamen nachts an und der erste Eindruck war extrem trist. Total uncharmante und kühle Eingangshalle, die jeder Notaufnahme im Krankenhaus gerecht würde. Überall im Hotel kalt weißes grelles Licht, dass keinerlei Gemütlichkeit aufkommen lässt. Zimmer billig renoviert und ziemlich heruntergekommen. Auch im Zimmer diese unangenehmen, grelle, kalte Beleuchtung. Toilette so eng, dass man kaum Platz zum Sitzen hatte. Nie wieder

We were keen to try another Louis hotel and had done some research. We were not disappointed. The staff are amazing, not just great service but genuinely appear happy to make your holiday great. From the security who took us to our room and suggested we go get a drink and a snack, we had drinks on arrival and sandwiches and fruit in the fridge. Our room on arrival was not the best no view, and hugs gap around the door letting some ants in. it was noisy with bin lorry and dogs barking early in the morning however we asked if we could be moved, and the lady at reception was amazing and took my husband to view another room, which was great and no fuss made, exceptional service at a busy time. Food was a fantastic omelette station, cereals,pancakes and pastries, desserts and fruit a plenty. Fruit juices from machines,water and coffee,tea some of which was table service on some mornings which was nice. Lunches were fab, grilled meat fish, pasta dishes , large selection of salads, same with dinner. Kids station chips chicken nuggets plain pasta, however most of the kids went to the other dishes. HUGE positive we noticed all the baby highchairs were cleaned down and cling wrapped which i have never seen in any other hotel. Drinks were all inclusive, the bar staff were great and you never had to wait, ask for branded spirits if you want these nothing is a problem. Huge shout out to George,Dipak, Sofia,Lorena and Bibo. Management please get the guys at the pool bar a decent air conditioning system. You can see they are hot! but never complained. Plenty of sunbeds for all,some did put towels down for the day and never appeared til late but hey i guess that is on them. Pool was nice and not overly busy at any time, no larger inflatables allowed in the pool however, there were a few lying next to lifeguard area which was slightly confusing for some kids. Shout out to the lifeguards who were all fantastic in manners and looking after our Barbara when her umbrella needed sorting. Adult pool seemed busier, we had kids so never lay there. pool bar and toilets in that area. YOU MUST go down to the beach area for sunset pics approx 810 when we were there. Amazing views. Rooms were fine cleaned regularly and cant fault the cleaners. Tea coffee facilities in the room but didn't use them. Large walk in shower(wet room) first shower flooded, maintenance were there to sort very quickly. Room tip, get a higher floor if u can manage the steps around 20, as gives you more privacy and better views. The entertainment team were fantastic, they really tried hard to engage without being pushy! A new girl started when we were there and she was great fitted right in. Well done to you. Water polo was the favourite and we even ended up with a Scottish/Irish against the English(well with a few stragglers). Some music by the pool however this seemed to be cut short(not sure what the issue was?) The air conditioned inside bar was cool and very spacious, would benefit from some

Disappointed, when we arrived, we were shown to our room. Which was unsuitable due to disability it was on the 2nd floor and up a flight of steps, and no Seaview or lateral Seaview. We asked to move , but couldn't move till the following day. This room was in block 19 .which I was told wasn't what we booked ( I will take that matter up with travel company