Radisson Blu Leogrand Chisinau

Alles super

The only hotel worth staying in Chisinau. People is gold here. I should mention specially Anton from reception who make all our stay flawless and help us with late check out as well.

Bijay was my bar tender and took excellent care of me. 10/10 service. The front desk staff are pleasant to deal with and the room was very clean

酒店環境舒適，乾淨整潔，酒店硬件配置，維護狀態都很好，床鋪非常舒適，讓人可安心的休息，位置優越，入住這裏出行比較方便。酒店工作人員都很熱情，服務也非常專業，Marlin則會一點中文，真誠友善，印象深刻，這裏的時光讓我難忘……………..

I've stayed at the Radisson several times on and off over the past two years when visiting Moldova for work – including for several long multi-week stays. Every stay has been wonderful and the Radisson continues to be my preferred hotel for my trips. Conveniently situated in the heart of Chișinău, the hotel is walking distance from excellent restaurants, cafes, shops, and parks. The hotel itself is impeccably clean and comfortable, with cozy and well-equipped rooms with extensive amenities. I loved the gym and spa area, both of which were clean and well-stocked with towels and other items. The breakfast buffet is extensive with a wide range of hot and cold items, including delicious traditional Moldovan dishes. I also appreciated the in-house restaurants and room service options, as well as the delightful wine shop featuring an excellent selection of local Moldovan wines. What makes the Radisson stand out, however, is the 5-star service from management and staff alike. Staff are highly professional and helpful and are eager to ensure guests have a pleasant experience. Any issues – no matter how small – are immediately addressed and rectified by management. The entire team makes you feel like you’ve got a home away from home, which I very much appreciate as someone who spends a significant amount of time traveling for work. On several occasions, staff left thoughtful gifts in my room, such as a bottle of Moldovan wine or chocolates. I highly recommend Radisson Blu Leogrand Hotel and would stay there again!

The good: • Quite modern hotel • Very central location The bad: Every day house keeping left some surprise in my room, once it was a roll of trashbags, once a keycard from who knows which room. The worst was the noise from the rooftop bar which is a night club on weekends. Who would put a night club right above the hotel rooms? Unfortunately the hotel staff didn’t deal with it very professionally. Lie 1: After a lot of noises heard in my room late at night I asked at the reception the next morning about it. They claimed it was form the outside, and not from the rooftop bar. Lie 2: The following night the noise was even worse. As it was very loud in the hallway (70db) and even worse one floor under the roof top bar (80db) it was clearly coming from the hotel’s rooftop bar. I asked at the reception to provide help. Instead they lied to me again, denying there was any noise from upstairs. Lie 3: After some negotiation, I was able to change rooms. It was almost midnight and I was sititing on my packed suitcases. Instead of the promised 15 minutes I had to wait for 60 minutes for the new room to be ready. Lie 4: The new room was clearly smaller but the staff still claimed that they’re all the same size. As a compensation the manager offered me a taxi ride to the aiport, which is the equivalent of about 5% of one night’s rate. I asked for the two very noisy nights to be free which later the hotel accepted and confirmed. Lie 5: The hotel also confirmed that the security deposit would be released. Instead it was charged. Lie 6: The hotel confirmed they would investigate about the charge and get back to me. Instead they did’t. But at leasts the security deposit got refunded. Mistakes can happen but if they do so numerous in one of the most expensive hotels in the city, it seems like it’s done systematically, and that’s why I allow me to call it lies, and which is simply unacceptable.