Peterlhaus

Super Preis-Leistungsverhältnis. Gute Lage. Tolle Unterkunft.

Problemloser Aufenthalt, gerne wieder

Schöne, kleine Zimmer, sehr sauber und schöne und ruhig gelegen.

I advise strongly to be extremely careful when dealing with this hotel. I had a really bad experience with their complete lack of communication coupled with extreme greediness. I had preordered a double room for one night for the Chiemsee Marathon, which was cancelled 24 hours later. I immediately cancelled my reservation and asked very politely for a refund, as the room was barely registered as "booked" on *********** and there was still enough time to rent it otherwise for the hotel. After several attempts to reach them I only got an unfriendly response that I should check this with *********** and if they agreed they would refund me. I got in contact with *********** and they did agree to cancel the reservation. I thought this would be ok now and I could get my money (or at least part of it), but since then the hotel is not answering mails and calls, which I find extremely unprofessional and rude. Of course they have not refunded me. The prices are much too high for what they offer (you can see on the pictures that the rooms are pretty bare) and there are so many better alternatives around the Chiemsee which are much nicer and friendlier. I talked to the tourist office of the Chiemsee and they were also appalled, apparently there have been similar stories with this hotel in the past. So traveller, beware – this is not a friendly place!