Residence Inn Chicago Downtown/River North

Das Hotel liegt in einer tollen Lage ! Grosses Zimmer mit Koch-Zeile! Das Bett ist sehr bequem. Personal ist mega freundlich und hilfsbereit ! Frühstück mit guter Auswahl und lecker Einen perfekten Aufenthalt gehabt

Family stayed here for four nights visiting Chicago. The room was clean and spacious enough (one bedroom suite) and the location was ideal to catch public transportation (5 minutes to Red Line, even less for bus to Navy Pier). Staff was friendly and attentive. River North neighborhood (along with the rest of downtown) felt quite safe despite what you might hear about the city. Only once did I feel any threat at all (accosted once by houseless person). As for the quirks…there is an elevator just to get you from street to lobby. Only one was working and it was shaky. Elevator to get to room also felt shaky but it worked. Breakfast…lots of selection each day but the quality varied. Coffee was strong but acidic. Sofa bed in room. Son slept in that and claimed it was comfortable. Must be nice to be young as in no way I would have thought it was comfortable. Housekeeping did not show on the designated day. They claimed we had DND on our door but we removed at 1130 to go to Wrigley Field. They did remedy with a quick resupply of towels and trash takeout Honestly I would give this 3.5 if I could but I will round up based on effort and location

NooSaan took great care of us during breakfast. She helped me as I tried to navigate the area with an infant and a toddler in a stroller.