The St. Regis Chicago

非常非常一般，很普通

Great hotel with two nice dining options. Only negative was room service breakfast wasn’t very good.

I was looking forward to staying at this hotel, as the reviews are good and I heard good things. Chicago has great luxury hotels and I have tried them all as I work here frequently. This is not a hotel I would return to. The hallways are like a new office building. The rooms have zero soul, again feel like an office with a bed. The lobby is always filled with people taking Instagram glam shots. On one Sunday there were five people doing IG shots!! One of them asked the front desk person to move so they could use the front desk as a background, and the woman moved !! I’m sure the hotel management loves the publicity, but is this really what you want ? Is this really your customer? I ate in the Japanese restaurant, the food was good, service was so slow we almost left. There were three people next to us at the bar completely trashed. The bartender kept serving them shots……. The one woman could not walk or talk. This hotel isn’t cheap. I had no housekeeping the first day of my stay. After the second day I moved to the peninsula. Not for me thanks! I guess if you are looking for a club experience it might be great!