Alishan House

Hotel is slightly dated looking and really expensive tbh. But food is generally good and location is convenient enough as it is walkable to important places in Alishan. There is also a shuttle bus that brings you between the hotel, Alishan train station, bus transit station, and visitor centre. A great plus to the service, except many times it’s kinda confusing. There’s no clear signs to indicate where the bus would pick you up etc so we nearly missed it when reaching Alishan train station for the first time. We also missed it a 2nd time when the driver drove past us, probably thinking that there’s no one needing to be picked up. Attached the schedule for the shuttle bus as of April 2025, hope that helps someone. Service from front desk area was mid at best, sometimes good enough, but sometimes they act like they have better things to do than to answer your queries. ESPECIALLY when their shuttle bus services are so confusing and we needed some clarification. Anyway, the service by the restaurant staff and shuttle bus drivers were superb, they were very friendly and efficient. Overall, genuinely not sure how to rate this hotel. Oh we also spotted a monkey right outside our balcony 😅

極好的住宿體驗，有平台看風景日落，有免費洗衣乾衣，早晚餐，房窗台近森林

服務非常好，check in 手續 efficient 卜。講解清楚，也仔細解釋怎樣遊覽園區，渡過一個愉快的週末。

茶包的品質要提升，以免影響阿里山的聲譽

所有工作人員服務親切，有接駁車到阿里山車站、遊客服務中心，也可以寄放行李，一泊二食很方便，在山上還能享用美食，附近都是景點，可以四處逛逛～

房間雖然比較沒這麼現代化，但位置無可取代，帶老人小孩出遊很方便，價格低一些CP值會更高。