Majoituspaikan vastaus: Dear Guest User,Thank you for your wonderful feedback! We are delighted to hear that you enjoyed the spacious room, the twice-daily cleaning, and the complimentary services such as the fruit and laundry. It's great to know that our breakfast met your expectations as well. We truly appreciate your kind words and look forward to hosting you again on your next visit.Kind regards,Pitak NorathepkittiGeneral ManagerAnantara Chiang Mai Resort
Vieraskäyttäjä
Kasara-sviitti, jossa on puutarhanäköala
Majoittunut 2. 2025
Matkusta ystävien kanssa
3 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 2.4.2025
設施稍顯陳舊,但早餐太好吃了,會為了早餐再來住一次
Käännä
Majoituspaikan vastaus: Dear Guest User,Thank you for sharing your feedback! We’re glad to hear that you enjoyed our breakfast so much—it’s always wonderful to know our guests appreciate it. We also value your input about the facilities, and we are continuously working on improving and upgrading them to enhance the overall experience. We look forward to welcoming you again and hope to make your next stay even better.Kind regards,Pitak NorathepkittiGeneral ManagerAnantara Chiang Mai Resort
Vieraskäyttäjä
Deluxe-huone puutarhanäköalalla
Majoittunut 12. 2024
Perhe
5 arvostelu
10.0/10
Ylivertainen
Lähetetty 1.4.2025
非常滿意的酒店
Käännä
Majoituspaikan vastaus: Dear Guest User,Thank you for your kind words! We’re so glad to hear that you had a satisfactory stay with us. We look forward to welcoming you back for another great experience!Kind regards,Pitak NorathepkittiGeneral ManagerAnantara Chiang Mai Resort
Majoituspaikan vastaus: Dear I wa,Thank you for your detailed and positive review! We are thrilled to hear that you enjoyed the spacious and bright room, as well as the thoughtful room service. It's wonderful that you appreciated the beautiful environment, our wide range of activities, and the delicious breakfast. Your kind words mean a lot to us, and we hope to welcome you back for another memorable stay soon.Kind regards,Pitak NorathepkittiGeneral ManagerAnantara Chiang Mai Resort
Majoituspaikan vastaus: Dear Guest User,Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay so much that you decided to extend it. It’s great to know that our service, environment, and unique breakfast setting under the Bodhi tree made your experience even more special. We are especially happy to hear that you felt comfortable with our Chinese-speaking service throughout your stay. We truly appreciate your kind words and look forward to welcoming you back for another relaxing vacation!Kind regards,Pitak NorathepkittiGeneral ManagerAnantara Chiang Mai Resort
Majoituspaikan vastaus: Dear Valued Guests,Thank you for your wonderful review! We’re so pleased to hear that our intern made such a positive impact on your stay with her enthusiasm, patience, and attentive service. It’s heartwarming to know that she was able to assist you and enhance your experience.We’ll be sure to share your kind words with her and the team. It would be our pleasure to welcome you back next year for another memorable stay!Warm regards, Chin Pitak Norathepkitti General Manager
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your kind words and for recognizing Anantara as one of Chiang Mai’s top hotels. We are thrilled to hear that you enjoyed our location, well-appointed rooms, comfortable bedding, and diverse breakfast selection. Dining on the terrace by the river is indeed a special experience, and we’re delighted that you found it so enjoyable.Your remark that our hotel is worth visiting two or three times truly means a lot to us. We would be honored to welcome you back for another memorable stay whenever your travels bring you to Chiang Mai!Warm regards, Chin Pitak Norathepkitti General Manager
Vieraskäyttäjä
Deluxe-huone puutarhanäköalalla
Majoittunut 12. 2024
Pariskunnat
4 arvostelu
9.0/10
Mahtava
Lähetetty 8.2.2025
服務態度很好 很友善
Käännä
Majoituspaikan vastaus: Dear Guest User,Thank you for your kind words! We are so pleased to hear that you appreciated our service and found our team to be friendly. It’s always our goal to make our guests feel welcome and taken care of. We hope to welcome you back soon!Kind regards,Pitak NorathepkittiGeneral ManagerAnantara Chiang Mai Resort
Majoituspaikan vastaus: Dear Mr./Ms., Thank you for sharing your detailed feedback with us. While we’re pleased that you enjoyed the resort’s atmosphere and the warm welcome from our front desk team, we sincerely regret that other aspects of your experience did not meet your expectations.We apologize for the inconsistencies in service at our restaurant and 1921, as well as for the delays and missed opportunities to enhance your dining experience. Your comments regarding the condition of our facilities, room details, and water temperature issues are also deeply concerning, and we truly regret any inconvenience this caused. Please rest assured that we will address these matters with our team to ensure improvements are made.Your feedback is invaluable, and we genuinely appreciate the opportunity to learn from your experience. We hope to have the chance to welcome you back in the future and provide the high level of service and quality that Anantara is known for. If there’s anything we can do to regain your trust, please do not hesitate to reach out to us directly.Warm regards, Chin Pitak Norathepkitti General Manager
Vieraskäyttäjä
Kasara-sviitti, jossa on puutarhanäköala
Majoittunut 12. 2024
Pariskunnat
4 arvostelu
10.0/10
Ylivertainen
Lähetetty 2.2.2025
安納塔拉如之前的環境,餐飲,服務,設施都很好。
Käännä
Majoituspaikan vastaus: Dear Mr/Ms.,Thank you for your kind words! We’re delighted to hear that you enjoyed Anantara’s environment, catering, services, and facilities. It’s always our goal to provide an exceptional experience, and your feedback truly means a lot to us.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Chin Pitak Norathepkitti General Manager
Majoituspaikan vastaus: Dear CL.86,Thank you for sharing your feedback with us. We're delighted to hear that you appreciated the spaciousness of our hotel, from the lobby to the rooms and restaurant, as well as the quality of our breakfast.We regret to hear that some of our facilities did not fully meet your expectations. Your comments about the steakhouse, swimming pool, and gym are valuable, and we will take them into consideration as we strive to enhance our guest experience. Additionally, we understand your disappointment regarding the river view room. We apologize if the view did not meet your expectations, and we appreciate your feedback as we work to provide clearer room descriptions.We truly appreciate your insights and hope to have the opportunity to welcome you back for an improved experience in the future. Please don’t hesitate to reach out if there’s anything we can do to assist with your next stay.Warm regards, Chin Pitak Norathepkitti General Manager
Anonyymi käyttäjä
Deluxe-huone puutarhanäköalalla
Majoittunut 11. 2024
Liikematkustajat
1 arvostelu
4.0/10
Lähetetty 27.12.2024
One of the overestimated hotels ,we came at the peak season .
We are willing to pay at hkd6000 per night for 6 nights
But room is small
Bathroom is very small
We wanted to extend one more night but the price is double charged
Hkd12000 for another night .
We prefer choosing another 5star hotel instead
There are many good hotel in Chiang Mai, not only this one
Really overestimated hotel.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your feedback. We sincerely apologize for not meeting your expectations during your stay. We understand your concerns regarding the room size and bathroom, and we are constantly working to improve our accommodations. Regarding the pricing, rates can vary depending on the season, and we regret that this caused any inconvenience for you.We appreciate your comments and hope you will consider staying with us again in the future, where we will do our best to offer you a more comfortable experience. There are indeed many wonderful hotels in Chiang Mai, and we strive to provide unique experiences for our guests.Kind regards,Pitak NorathepkittiGeneral ManagerAnantara Chiang Mai Resort