The Empress Premier Chiang Mai arvostelua

I had a very unique 5-day stay at the Empress Premier. Here’s the lowdown, which I provide affectionately. The rooms and the hotel itself is clearly decorated by a Chinese grandma…in 1987. This is perhaps the most unsustainable hotel on earth…and antiquated. Double wrapped bars of soap. Tiny disposable bottles for shampoo. Paper based accounting. The food is like your 8 year old nephew trying to cook for you. White bread. Potato chips. Lots of mayo. See the pic of their tuna sandwich poolside. It’s cute but fairly unappetizing. The breakfast buffet was similar. Lots of effort but not great. Service is like they have no training at all. My bathroom was cleaned but had 5 large visible female hairs all over the floor. The front desk staff doesn’t acknowledge passersby. The doorman is often absent and you’re unsure if he works there. They are all kind but fairly oblivious. The facilities are barren and perfunctory. The pool is decent and the gym is great but the lounges and other common areas are ick. Spa costs are bananas for this city. Room service options are weak. Internet is painfully awful. Guests tend to be obese walking fossils or party crowds. Since nearly all rooms are adjoining you will hear loud shouting or persistent coughing. And you will hear the marching band practicing from the school across the road. Location is outside the crazy area, which is nice. Ownership needs to stop squeezing profit so hard and invest back into this hotel. Could be so much better. I liked my stay here and I will return despite all the experiences. Whatever star rating is claimed is wrong. This is a friendly and effortful two star.

We enjoy our stay there, comfortable and cosy. Staff are nice and helpful.

The room is huge and super clean! Staff are friendly. They even help me to pack the welcome gifts into a card-box in order to take it with my flight. There are varies choose in the breakfast. It is close to the night market, just about 10 minutes walk.

This is a gem tucked away somewhere near the older bazaars area. Old in an older way, but the luxury of space makes up for it. Overall I'm very happy with the start, they even give you a package of free snacks, what the heck, that's amazing. Gym is big, pool is 25-30m long, they've a sauna in the showers too, room is big, bathroom has tub and shower head separately. High value for this price point. There's a old wooden musky hotel smell, overall in the public areas —might be the upholstery but I'm not concerned by that at all.

We hav booked four rooms and stayed at the new wing, all is well especially the spacious n clean room gave us a relaxing made already. There are fresh fruit basket in the room too. My friend enjoyed the big swimming pool very much. Breakfast choices were OK too. We would consider to choose this hotel again.

Very good to be upgraded to executive suite. The room is huge and surprised to get the gift from the hotel. It’s a traditional hotel but gym facilities is quite sufficient

Excellent service by Boon at the front reception desk when checking in, was able to check in earlier without prior arrangement which was appreciated. Received a gift basket as well, exceptional and very grateful. Hotel itself has a nice foyer and entry, and room was comfortable with a good breakfast and restaurant. Would stay again.

We enjoyed our stay very much. From the moment we arrived the staff was very helpful, warm and welcoming. We received a welcome bag with wonderful treets. Our room was upgraded to a suite without us knowing/asking. The dining area and food were amazing. The housekeeping staff did a wonderful job of making the room clean and always providing water and filling the coffee corner. We will definitely return and reconmend this hotel

Really impressed for the money.  Big rooms, nice roof pool,  large gym friendly staff.  .

My go to spot when I am near the old city center in Chiang Dao. Really great service, ammenities, clean room, updated, and just excellent. 9.5/10

Great service!

The room is big and quiet, facilities are a bit old. Friendly staff. About 3km from the old town.

Service was excellent! Staffs were nice and attentive. Room is quite old but clean. Bathroom is spacious and has big bathtub. There is a welcome gift when checking in (2 Evian bottles and some snacks) It’s a 15 mins walk to night bazaar market and it’s very easy to find local restaurants around. Definitely be back again!

Excellent property, very good location walkable to night market. The hotel provided complementary upgrade to the room, gift hamper and fruit plate which was really a nice gesture - a truly sign of a 5 star property. Staff is extremely courteous and helpful. A must visit hotel.