Excelente hotel, todo delicioso y excelente atención del personal. Especialmente los chicos que atendían en el desayuno, muy amables.
Käännä
Majoituspaikan vastaus: ¡Muchísimas gracias por tu amable comentario! 😊Nos alegra saber que disfrutaste tu estancia con nosotros, especialmente que te gustó el desayuno y el trato del personal. Los chicos del desayuno estarán muy contentos al saber que su amabilidad fue apreciada.Esperamos darte la bienvenida nuevamente muy pronto. ¡Gracias por elegirnos! 💛
David Beirman
Lanna Deluxe -huone(queen-parivuode)
Majoittunut 3. 2025
Pariskunnat
2 arvostelu
9.0/10
Mahtava
Lähetetty 19.4.2025
My wife and I thoroughly enjoyed our third stay at the Nanpiangdin Boutique Hotel. The room was excellent and the breakfast was wonderful and catered to all tastes. The room was clean and comfortable and the staff were a delight. My only (minor) complaint is that the programming in our room TV only broadcast Thai language programs . While I appreciate that most programs should be in Thai it would be good to have some non -Thai TV news. The hotel is excellent value for money and we are happy to recommend it to our friends.
Käännä
Majoituspaikan vastaus: Thank you so much for your kind and thoughtful review! We're truly honored that you and your wife chose to stay with us for the third time — it means the world to us. 😊We’re delighted to hear that you enjoyed your room, our breakfast variety, and found our staff to be warm and welcoming. Your feedback about the TV programming is much appreciated. We understand the value of having international news channels available, and we’ll definitely look into adding more non-Thai options for our guests' comfort.Thank you again for your continued support and for recommending us to your friends. We look forward to welcoming you back for your fourth stay soon! 💛🙏
Vieraskäyttäjä
Lanna Deluxe -huone(queen-parivuode)
Majoittunut 2. 2025
Pariskunnat
2 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 26.3.2025
태국 지방 지역이라 그런지 벌레가 많은것은 어쩔수없는 한계인것 같다.
그러나 직원서비스 및 픽드랍 서비스는 최고 이며, 수영장 시설도 즐기기에 충분하였다
Käännä
Majoituspaikan vastaus: 태국의 지역적 특성상 벌레가 많을 수 있는 점 이해해 주셔서 감사합니다. 😊 하지만 직원 서비스와 픽업 & 드롭 서비스에 만족하셨다니 기쁘네요! 또한, 수영장 시설도 즐기셨다니 다행입니다. 다음번 방문에도 더욱 좋은 경험을 제공해 드릴 수 있도록 노력하겠습니다. 감사합니다!
I recently stayed at this hotel and, overall, had a decent experience. The rooms were spacious and relatively clean, making for a comfortable stay. Breakfast was quite good, and it seems like the quality has improved from previous reviews, which was a pleasant surprise. The location is excellent—very close to the Saturday night market and only a 20-minute walk to the city center.
Service, for the most part, was great. The female staff and the gentleman working during breakfast were particularly friendly, professional, and helpful. However, my experience at the reception upon check-in was shockingly bad, due to two younger male staff members. Their customer service was among the worst I’ve ever encountered—rude, dismissive, and completely unhelpful. They interrupted me while I was explaining my concerns rather than trying to provide solutions. There was no water in the room upon arrival, the room wasn’t what I had originally booked, and they refused to provide two key cards even though the reservation was for two guests. To make matters worse, they required a deposit for a second key card, which I’ve never heard of before.
While the hotel has some great aspects, the terrible reception experience left a lasting negative impression. Because of this, I will not be returning.
Käännä
Majoituspaikan vastaus: Thank you for sharing your detailed feedback. We're glad to hear that you enjoyed the spacious rooms, improved breakfast quality, and convenient location. It’s also wonderful to know that some of our staff provided friendly and professional service during your stay.However, we sincerely apologize for the poor experience you had at check-in. Providing excellent customer service is our priority, and we regret that the reception staff did not meet expectations. Your concerns regarding the room assignment, key card policy, and initial lack of water are important to us, and we will address them internally to prevent similar issues in the future.We truly appreciate your honest review and will use your feedback to improve our service. While we regret that you won’t be returning, we hope you’ll consider giving us another chance in the future.
For us it was a perfect stay in Chiang Mai. The hotel is located 10min walk from old town, which is perfect for a quiet stay. Also you get fast from/to the airport.
Käännä
Majoituspaikan vastaus: Thank you for your wonderful feedback! We're thrilled to hear that you had a perfect stay with us. The location indeed offers a peaceful retreat while still being close enough to the old town and the airport for convenience. We hope to welcome you back to our hotel on your next trip to Chiang Mai! Safe travels! ✨😊
Traveler-K
Colonial Deluxe -kaksi erillistä vuodetta
Majoittunut 1. 2025
Perhe
7 arvostelu
6.5/10
Lähetetty 9.2.2025
다른 후기에서 조식이 별로 라고 해서 기대를 너무 안해서 그런지 저는 만족 하였습니다. 하지만 위치가 주변 상가가 없어서 약간 아쉽습니다
Käännä
Majoituspaikan vastaus: 감사합니다! 조식에 대해 긍정적인 피드백을 주셔서 기쁩니다. 위치에 대한 의견도 소중히 받아들이고, 앞으로 더 나은 서비스 제공을 위해 노력하겠습니다. 주변 상가와 관련된 부분도 고려해 개선할 수 있도록 하겠습니다. 다시 방문하실 때 더 나은 경험을 드릴 수 있도록 최선을 다하겠습니다!